The Hub

The Hub is a home care agency in Peterborough, Peterborough (PE2 7BF). It holds a CQC rating of Good.

About The Hub

We are The Hub, providing support to people in their own homes across Peterborough and the surrounding area. We work with older people and younger adults, people with a learning disability or autism, people with a physical disability, and people with a visual or hearing impairment. Support looks very different depending on who is asking for it. For one person it is help to wash and dress and get the morning started. For another it is making a working week, a college course or a social life possible, with the practical parts handled so that the rest can happen. We take time at the start to understand which one we are being asked for, rather than running both off the same template. Whatever the pattern, the principles hold. The person decides how their support runs. We do what needs doing and step back from what does not. And we keep families informed, with their relative's agreement, rather than leaving them to guess. We keep teams small so that nobody is forever explaining themselves to somebody new, which is tiring and, for a good many of the people we support, genuinely disruptive. Our most recent inspection by the Care Quality Commission rated us good overall. Please get in touch if you would like to talk about support at home in Peterborough.

Care provided at The Hub

Read the full inspection report on the CQC website.

Common questions about The Hub

Where is The Hub located?

The Hub is a home care agency based in Peterborough, Peterborough (PE2 7BF), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does The Hub provide?

The Hub is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is The Hub's CQC rating?

The Hub is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 29 September 2018. You can read the full CQC report from the link on this page.

Questions families ask about The Hub

Can they support someone living with dementia at home?

No. The Hub does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. The Hub covers roughly 10 miles from Peterborough.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

The Hub has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from The Hub. Actual fees depend on the room, the level of care and how it is funded.

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