Regional Office

Regional Office is a home care agency in New Basford, Nottingham (NG7 7FF). It holds a CQC rating of Good.

About Regional Office

Nottingham Regional Office arranges and delivers care in people's own homes across Nottingham, working from New Basford. We support older people, adults with learning disabilities and autistic adults, people living with mental ill health, adults with physical disabilities, those with sight or hearing loss and younger adults. We start from what a person is trying to do with their life rather than from a list of tasks. For an older person that is usually staying in their own home for as long as it can be made to work. For a younger adult it may be managing a tenancy, holding down a job or a course, and keeping appointments and commitments on track without someone taking over. Both deserve support that is planned with them, not handed to them. The practical side matters just as much. We keep the same care workers going to the same households, we plan rotas around real travel times across the city, and we say clearly when we cannot cover something rather than promising and letting somebody down at breakfast. Our staff are trained for the needs they will actually meet and have someone to call when a situation is difficult, which is how you keep experienced people and therefore decent care. Our most recent overall rating from the Care Quality Commission is good. If you are arranging support in Nottingham, please get in touch and we will be straight with you.

Care provided at Regional Office

Read the full inspection report on the CQC website.

Common questions about Regional Office

Where is Regional Office located?

Regional Office is a home care agency based in New Basford, Nottingham (NG7 7FF), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Regional Office provide?

Regional Office is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Regional Office's CQC rating?

Regional Office is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 November 2018. You can read the full CQC report from the link on this page.

Questions families ask about Regional Office

Can they support someone living with dementia at home?

No. Nottingham Regional Office does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Nottingham Regional Office covers roughly 10 miles from New Basford.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East Midlands

Nottingham Regional Office has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.

Indicative figures for the East Midlands, not a quote from Nottingham Regional Office. Actual fees depend on the room, the level of care and how it is funded.

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