Helping Hand Homecare

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About Us

Helping Hand Homecare supports people in their own homes in Northallerton and the surrounding parts of North Yorkshire. Most of the people we visit are older, though we also support younger adults, and much of our work is with people living with dementia or with a physical disability that makes everyday tasks harder than they used to be.

A visit from us might mean help to get up and dressed, prompting and support with medication, preparing a meal, keeping on top of the housework, or simply company and a conversation. For some households we call several times a day. For others we come once a week so that a family carer can get out knowing that someone reliable is there.

This is a rural patch and we know what that means in practice. Travel time is built into our rounds so that carers are not rushing, and we would rather be honest about what we can cover than promise a visit we cannot keep. People tell us which carers they get on with and we try to keep those matches steady.

The Care Quality Commission rates us as good overall. Our view is that good care in someone's own home is mostly made up of small, reliable things done properly, week after week. If you would like to talk through what support might look like, please call and we will come out and see you.

Common questions about Helping Hand Homecare

Where is Helping Hand Homecare located?

Helping Hand Homecare is a home care agency based in Northallerton, North Yorkshire (DL6 2NQ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Helping Hand Homecare provide?

Helping Hand Homecare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Helping Hand Homecare's CQC rating?

Helping Hand Homecare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 November 2023. You can read the full CQC report from the link on this page.

Does Helping Hand Homecare provide dementia care?

Yes. Helping Hand Homecare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Northallerton

This agency provides care within approximately 10 miles of their Northallerton office. Radius is approximate — claim to update

Contact Helping Hand Homecare

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 17 November 2023
  • Report published: 17 November 2023

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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