Flexible Support Options, Shiremoor Farm House

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About Us

We at Flexible Support Options, Shiremoor Farm House are a home care agency proudly supporting individuals and families across North Shields and the wider North Tyneside area. Our team is dedicated to delivering compassionate, personalised care that enables people to live well in the comfort and familiarity of their own homes.

Operating from Shiremoor Farm House within the NE postcode area, we are ideally placed to reach clients throughout North Shields and its surrounding communities. Being rooted in this part of the North East allows our carers to travel efficiently to those who need us, whilst maintaining the local knowledge and community connections that make home care feel genuinely personal. Rather than asking individuals to adjust to a new environment, we bring our support directly to them, wherever they call home.

The people we support come from all walks of life, and our specialisms reflect that diversity. We provide dedicated care for older people who wish to remain independent at home, as well as tailored support for younger adults with a range of needs. Our experience extends to supporting individuals with learning disabilities and autism, those managing mental health conditions, people living with physical disabilities, and clients with visual or hearing impairments. In practice, this means our carers take time to understand each person as an individual, learning their preferences, routines, communication styles, and aspirations. Whether the need is help with personal care, medication support, assistance with daily activities, companionship, or more specialised support, we shape our approach around the person, not the other way round. For families, this offers reassurance that their loved one is being cared for by people who genuinely understand their circumstances and treat them with dignity and respect.

We recognise that inviting a care team into a family member's home is a significant decision, and one that families rarely take lightly. That is why open communication, reliability, and trust sit at the heart of everything we do. We work closely with clients, relatives, and other healthcare professionals to ensure care plans remain responsive to changing needs, offering peace of mind that support will adapt as circumstances evolve.

As a newer entry on the Care Quality Commission register, our home care agency has not yet received an overall CQC rating, with our most recent inspection recorded on 5 May 2025. Whilst a formal rating is still to be published, we remain fully committed to meeting and exceeding the standards expected by the regulator. Our practices, training, and quality assurance processes are designed around the principles that underpin excellent care: safety, effectiveness, kindness, responsiveness, and strong leadership. Families considering our support can expect the same rigour, professionalism, and warmth from us as they would from any long established provider.

If you are exploring home care options for yourself or a loved one in North Shields or across North Tyneside, we would be delighted to hear from you. Choosing the right support is a deeply personal journey, and we are here to answer your questions, listen to your concerns, and help you understand how our team could make a positive difference. Please do get in touch to arrange a conversation, and let us show you how thoughtful, person centred home care can help your family feel supported, confident, and truly at ease.

Common questions about Flexible Support Options, Shiremoor Farm House

Where is Flexible Support Options, Shiremoor Farm House located?

Flexible Support Options, Shiremoor Farm House is a home care agency based in North Shields, North Tyneside (NE29 8DZ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Flexible Support Options, Shiremoor Farm House provide?

Flexible Support Options, Shiremoor Farm House is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

Coverage Area

Within 10 miles of North Shields

This agency provides care within approximately 10 miles of their North Shields office. Radius is approximate — claim to update

Contact Flexible Support Options Ltd, Shiremoor Farm House

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Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 5 May 2025

Overall: Not Yet Rated

  • Safe: Not Yet Rated
  • Effective: Not Yet Rated
  • Caring: Not Yet Rated
  • Responsive: Not Yet Rated
  • Well-led: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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