Pinnacle Cares For You

Pinnacle Cares For You is a home care agency in Newcastle Upon Tyne, North Tyneside (NE27 0QQ). It holds a CQC rating of Good.

About Pinnacle Cares For You

Pinnacle Cares For You provides care and support at home in Newcastle Upon Tyne and across North Tyneside. We work with older people, in their own homes and on their own terms. We have chosen to concentrate on this rather than spread ourselves thinly. Supporting older people well at home is skilled and patient work, and it goes far better when the same small group of people do it for the same person over time, long enough to know how they like their tea, what time they wake and what they would rather manage themselves. Support can be a short morning call to help somebody wash, dress and start the day safely, or several visits covering personal care, medication, meals, mobility, shopping and a settling visit in the evening. We are used to working alongside district nurses, GPs and family carers, and we try to make that coordination our problem rather than the family's. Reliability is what we ask to be judged on. Home care goes wrong when visits are late, rushed or staffed by a stranger, so we build small teams and protect that consistency. If we cannot cover something properly we would rather say so than promise and disappoint. Our most recent overall rating from the Care Quality Commission is good. If you are considering care at home for yourself or a relative in this part of the north east, please get in touch and we will talk it over plainly.

Care provided at Pinnacle Cares For You

Read the full inspection report on the CQC website.

Common questions about Pinnacle Cares For You

Where is Pinnacle Cares For You located?

Pinnacle Cares For You is a home care agency based in Newcastle Upon Tyne, North Tyneside (NE27 0QQ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Pinnacle Cares For You provide?

Pinnacle Cares For You is registered to provide care in people’s own homes, with support that includes Older person care. The full list of services is shown on this page.

What is Pinnacle Cares For You's CQC rating?

Pinnacle Cares For You is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 13 December 2023. You can read the full CQC report from the link on this page.

Questions families ask about Pinnacle Cares For You

Can they support someone living with dementia at home?

No. Pinnacle Cares For You Limited does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Pinnacle Cares For You Limited covers roughly 10 miles from Newcastle Upon Tyne.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the North East

Pinnacle Cares For You Limited has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.

Indicative figures for the North East, not a quote from Pinnacle Cares For You Limited. Actual fees depend on the room, the level of care and how it is funded.

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