Candlelight 747 Healthcare

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About Us

At Candlelight 747 Healthcare, we provide home care support to people living in Newcastle Upon Tyne and across North Tyneside. We work with older adults, younger adults, and people living with dementia, mental health conditions, physical disabilities, and visual or hearing impairments. Our aim is straightforward: to help people live as independently and comfortably as possible in their own homes, in the way that suits them best.

We know that inviting a care worker into your home is a significant step, and we take that responsibility seriously. We try to build genuine relationships with the people we support and with their families, because good care depends on trust and consistency, not just on showing up on time.

Our most recent CQC inspection resulted in a "requires improvement" rating, and we want to be honest about that. We have taken the findings seriously and are actively working through the areas identified. We believe transparency matters, and we would rather be straightforward with families than gloss over something important. The steps we are taking are practical and ongoing, and we are committed to demonstrating real progress.

We support people with a wide range of needs, and we try to make sure our approach is shaped around the individual rather than a standard routine. Whether someone needs help with daily tasks, personal care, companionship, or more complex support, we look at what actually works for that person and their circumstances.

If you are thinking about home care for yourself or someone you care about, we are happy to have an honest conversation with no pressure attached. We would rather you make the right choice for your situation than simply choose us by default. You can get in touch with our team in Newcastle and we will do our best to help you understand your options.

Common questions about Candlelight 747 Healthcare

Where is Candlelight 747 Healthcare located?

Candlelight 747 Healthcare is a home care agency based in Newcastle Upon Tyne, North Tyneside (NE12 6DY), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Candlelight 747 Healthcare provide?

Candlelight 747 Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Candlelight 747 Healthcare's CQC rating?

Candlelight 747 Healthcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 25 June 2025. You can read the full CQC report from the link on this page.

Does Candlelight 747 Healthcare provide dementia care?

Yes. Candlelight 747 Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Newcastle Upon Tyne

This agency provides care within approximately 10 miles of their Newcastle Upon Tyne office. Radius is approximate — claim to update

Contact Candlelight 747 Healthcare Ltd

This agency has not listed a phone number with the CQC. Send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 25 June 2025
  • Report published: 25 June 2025

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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