Synergy Complex Care
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Learning Disability / Autism
- Mental Health
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
- CQC: Good
- Home Care Agency
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- Coverage Radius: 10 mi
- Last CQC Inspection: 2021
About Us
Synergy Complex Care provides care and support in people's own homes across Bristol and North Somerset. We work with older people, people living with dementia, adults with learning disabilities, autistic adults, people managing mental health conditions, people with physical disabilities, people living with sight or hearing loss, and younger adults.
Much of our work involves people whose needs are genuinely complex, and that changes how we staff it. Complex care at home only works when the same small team is trained around one person rather than rotated through many, so we build teams that way and we train specifically rather than generally. Where a person needs support that requires particular skill or particular equipment, we make sure everybody who visits can do it properly, not just the senior member of the team.
Beyond that the principles are ordinary. We listen first, agree the arrangement in plain language, and revisit it honestly rather than leaving it in a folder. We keep to what we have agreed. We give notice before anything changes.
The work covers personal care, medication, meals, mobility, household jobs, shopping, appointments and company, and for some of the people we support it looks quite different, with somebody alongside them at college, at work or at a group.
The Care Quality Commission rated us good at our most recent inspection, and we keep asking the people we support whether that still describes us.
Common questions about Synergy Complex Care
Where is Synergy Complex Care located?
Synergy Complex Care is a home care agency based in Bristol, North Somerset (BS20 0DH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Synergy Complex Care provide?
Synergy Complex Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Synergy Complex Care's CQC rating?
Synergy Complex Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 2 October 2021. You can read the full CQC report from the link on this page.
Does Synergy Complex Care provide dementia care?
Yes. Synergy Complex Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Coverage Area
Within 10 miles of Bristol
This agency provides care within approximately 10 miles of their Bristol office. Radius is approximate — claim to update
Contact Synergy Complex Care Ltd
Phone the agency directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
- Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
- Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
- Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
- Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 2 October 2021
- Report published: 2 October 2021
Overall: Good
- Safe: Good
- Effective: Good
- Caring: Good
- Responsive: Good
- Well-led: Good
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
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