South and Suffolk Domiciliary Care Agency

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About Us

We at South Norfolk and Suffolk Domiciliary Care Agency are proud to provide compassionate home care to individuals living in and around Thetford, Norfolk. As a domiciliary care agency, we bring professional support directly to your loved one's front door, allowing them to remain in the place they know and love whilst receiving the assistance they need.

Operating from the IP postcode area, our team supports people across the wider South Norfolk and North Suffolk communities. This means we understand the local area, the rural villages, the market towns, and the small everyday details that make each neighbourhood feel like home. By delivering care in the familiar surroundings of a person's own house, we help preserve routines, cherished memories, and the comfort that only home can offer.

Our care is tailored to meet a broad range of needs. We support older people who may require a little extra help with daily living, from personal care and medication reminders to companionship and meal preparation. We also provide specialist support for adults living with learning disabilities and autism, working closely with each individual to understand their preferences, communication styles, and personal goals. In addition, we offer care for younger adults whose circumstances mean they benefit from thoughtful, respectful support at home.

For families, this breadth of expertise means peace of mind. Whether you are seeking short visits to help a parent maintain their independence, or a more structured programme of support for a relative with complex needs, we work with you to build a care plan that genuinely fits. We take time to listen, because we believe that good home care begins with truly understanding the person receiving it.

Our commitment to quality is reflected in our Care Quality Commission rating of Good across every domain assessed, including Safe, Effective, Caring, Responsive, and Well led. For families, this consistent rating offers meaningful reassurance that the care delivered by our team meets the standards expected by the national regulator. It reflects a culture where residents are treated with dignity, where staff are supported to do their jobs well, and where the voice of the person receiving care is always at the centre of what we do.

Choosing home care for someone you love is a deeply personal decision, and we understand the weight of that choice. If you would like to learn more about how we could support your family member in Thetford or the surrounding area, please do get in touch. We would be delighted to answer your questions, listen to your story, and explore how we can help your loved one continue to live well at home.

Common questions about South and Suffolk Domiciliary Care Agency

Where is South and Suffolk Domiciliary Care Agency located?

South and Suffolk Domiciliary Care Agency is a home care agency based in Thetford, Norfolk (IP24 2DL), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does South and Suffolk Domiciliary Care Agency provide?

South and Suffolk Domiciliary Care Agency is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Younger adults care. The full list of services is shown on this page.

What is South and Suffolk Domiciliary Care Agency's CQC rating?

South and Suffolk Domiciliary Care Agency is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 October 2017. You can read the full CQC report from the link on this page.

Coverage Area

Within 10 miles of Thetford

This agency provides care within approximately 10 miles of their Thetford office. Radius is approximate — claim to update

Contact South Norfolk and Suffolk Domiciliary Care Agency

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Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 10 October 2017
  • Report published: 10 October 2017

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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