Zera Healthcare

Logo of Zera Healthcare Ltd, a home care agency in Norwich, Norfolk, offering older person care, dementia care, mental health care and learning disability and autism support.

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About Us

We at Zera Healthcare are proud to offer compassionate home care across Norwich and the wider Norfolk area, supporting individuals to live safely and comfortably in the place they know best: their own home.

Based in the NR postcode area, our team is well positioned to reach families throughout Norwich and its surrounding communities. Because we deliver care where you already live, the environment stays familiar, from the favourite armchair by the window to the garden view enjoyed with a morning cup of tea. This continuity of surroundings can be especially meaningful for those living with memory difficulties or adjusting to new health needs, allowing routines, treasured belongings, and neighbourhood connections to remain part of everyday life.

Our care is shaped around the individual, and we support adults with a wide range of needs. For older people, we offer thoughtful assistance with the rhythms of daily living, whether that means help with personal care in the morning, companionship during the afternoon, or reassurance at bedtime. Our dementia care is delivered with patience and understanding, focusing on gentle routines, clear communication, and the small moments that bring comfort and dignity. For adults with a learning disability or autism, we take time to understand preferences, sensory needs, and communication styles, working alongside families to build trust at a pace that feels right.

We also support younger adults and those living with mental health conditions, physical disabilities, or visual and hearing impairments. In practice, this means care plans that reflect real lives, whether that involves supporting someone to attend appointments, maintain independence at home, manage medication safely, or simply enjoy a walk and a chat. Families often tell us that the greatest relief comes from knowing a familiar, respectful carer is there when needed, providing not only practical help but genuine human connection.

As a newer presence on the CareCompass directory, Zera Healthcare is currently listed as Not Yet Rated by the Care Quality Commission. This means the CQC has not yet completed a full inspection and published an overall rating. We understand that families naturally look for reassurance when choosing care, and we welcome open conversations about our approach, our team, and the standards we hold ourselves to every day. We are committed to transparency and to demonstrating quality through the care we provide.

If you are exploring home care options in Norwich for a loved one, or for yourself, we would be glad to hear from you. Choosing care is a deeply personal decision, and there is no pressure to decide quickly. Reach out when you are ready, and we will take the time to listen, answer your questions, and help you understand whether our support could be the right fit for your family.

Common questions about Zera Healthcare

Where is Zera Healthcare located?

Zera Healthcare is a home care agency based in Norwich, Norfolk (NR3 2AG), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Zera Healthcare provide?

Zera Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

Does Zera Healthcare provide dementia care?

Yes. Zera Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Norwich

This agency provides care within approximately 10 miles of their Norwich office. Radius is approximate — claim to update

Contact Zera Healthcare Ltd

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

Overall: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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