Willow Close

Willow Close is a home care agency in Norwich, Norfolk (NR13 5PZ).

About Willow Close

We are Willow Close, a home care agency in Norwich, Norfolk. We support older people and younger adults in their own homes, including people living with dementia and people with a physical disability. The question families most often ask is whether care at home will be enough. The honest answer is that it depends less on the number of hours than on whether the arrangement is the right shape. One well timed call each morning can hold a week together, while several badly planned visits leave somebody feeling managed rather than helped. So we spend time on the shape of it, and we revisit it as needs move on. With dementia, the detail that matters most is who comes through the door. A familiar carer makes a visit work where an unfamiliar one, however capable, may not, and we build rotas around that. For people with a physical disability, it is time and detail that count: an unhurried transfer, equipment set up properly, and asking the person how they prefer it done. We are registered with the Care Quality Commission and have not yet been given an overall rating.

Care provided at Willow Close

Read the full inspection report on the CQC website.

Common questions about Willow Close

Where is Willow Close located?

Willow Close is a home care agency based in Norwich, Norfolk (NR13 5PZ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Willow Close provide?

Willow Close is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.

Does Willow Close provide dementia care?

Yes. Willow Close supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Willow Close

Can they support someone living with dementia at home?

Yes. Yes. Willow Close is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Willow Close covers roughly 10 miles from Norwich.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Willow Close has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Willow Close. Actual fees depend on the room, the level of care and how it is funded.

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