TCOU at Home

TCOU at Home is a home care agency in Norwich, Norfolk (NR7 0PN).

About TCOU at Home

TCOU at Home supports people in their own homes in Norwich and the surrounding area. We work with older people and younger adults, with people living with dementia, and with people who have physical disabilities or sight and hearing loss. Nearly everybody who contacts us is trying to solve the same problem: how to stay at home when daily life has become harder to manage. The answer is different in every household. It can be a short call first thing for washing, dressing and breakfast, several visits across the day, support with medication, help getting out to appointments, or a longer visit so that a family carer gets a genuine break. We visit before anything starts, agree what will actually help, and write it down clearly. When circumstances change, we revise the plan rather than leaving something in place because it was agreed months ago. Where dementia or a sensory impairment is part of the picture, we expect our carers to slow down, keep things familiar and communicate in the way that suits the person in front of them. Consistent staffing is something we work at, because familiarity makes personal care easier to accept and regular carers notice early when somebody is unwell. Please ring us if you would like to talk through what support might look like.

Care provided at TCOU at Home

Read the full inspection report on the CQC website.

Common questions about TCOU at Home

Where is TCOU at Home located?

TCOU at Home is a home care agency based in Norwich, Norfolk (NR7 0PN), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does TCOU at Home provide?

TCOU at Home is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

Does TCOU at Home provide dementia care?

Yes. TCOU at Home supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about TCOU at Home

Can they support someone living with dementia at home?

Yes. Yes. TCOU at Home Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. TCOU at Home Ltd covers roughly 10 miles from Norwich.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

TCOU at Home Ltd has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from TCOU at Home Ltd. Actual fees depend on the room, the level of care and how it is funded.

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