Outreach Care and Staffing

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About Us

We at Outreach Care and Staffing Norwich are proud to provide compassionate home care across the Norwich area and the wider Norfolk community. As a dedicated home care agency, we bring professional support directly to the place where people feel most comfortable: their own home.

Operating throughout the NR postcode area, our team supports individuals living across Norwich and the surrounding villages and neighbourhoods of Norfolk. By delivering care in familiar surroundings, we help the people we support remain connected to their homes, gardens, neighbours, and the routines that bring them comfort and a sense of identity. Whether someone lives in a city centre flat, a suburban family home, or a rural cottage, our carers travel to them, ensuring continuity of life alongside the support they need.

Our specialisms reflect the diverse needs of the people and families who turn to us. We provide older person care for those who wish to remain independent at home as they age, offering practical help with daily living, personal care, medication support, and companionship. For individuals living with dementia, our approach is gentle, patient, and person centred, focusing on familiar routines, reassurance, and meaningful engagement that supports wellbeing and dignity throughout the journey.

We also support adults with learning disabilities and autism, working closely with each individual to promote independence, choice, and confidence. This may include support with daily activities, accessing the community, building life skills, and pursuing personal interests at a pace that suits them. For people experiencing mental health challenges, we offer steady, non judgemental support that respects their goals and helps them maintain stability and quality of life at home.

Our care also extends to younger adults who require tailored support, recognising that care needs span every stage of life. In practice, this means families can rely on us to understand the whole person, not just a diagnosis, and to shape the support around their loved one's preferences, history, and aspirations.

For families, choosing home care is a deeply personal decision. We work in genuine partnership with relatives, keeping communication open, listening carefully to concerns, and adapting our support as needs evolve. We understand the relief that comes from knowing a trusted carer is there, and we take that responsibility seriously every single visit.

As a newer registration with the Care Quality Commission, our Norwich operation has not yet received its first CQC inspection rating. Whilst we look forward to welcoming inspectors and demonstrating the standards we uphold, families are warmly encouraged to get in touch with us directly to learn more about our team, our training, our safeguarding practices, and the values that guide our everyday work. We believe trust is built through conversation, transparency, and consistent action, and we are always happy to answer questions.

If you are exploring home care options in Norwich or the wider Norfolk area for yourself or someone you love, we would be honoured to talk with you. Please reach out to arrange an initial conversation, and let us help you find a way forward that feels right for your family.

Common questions about Outreach Care and Staffing

Where is Outreach Care and Staffing located?

Outreach Care and Staffing is a home care agency based in Norwich, Norfolk (NR3 1YE), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Outreach Care and Staffing provide?

Outreach Care and Staffing is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Younger adults care. The full list of services is shown on this page.

Does Outreach Care and Staffing provide dementia care?

Yes. Outreach Care and Staffing supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Norwich

This agency provides care within approximately 10 miles of their Norwich office. Radius is approximate — claim to update

Contact Outreach Care and Staffing - Norwich

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

Overall: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Ratings are as published by the CQC and may not reflect the current position of the service.

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