Norwich

Norwich is a home care agency in Norwich, Norfolk (NR5 9HA). It holds a CQC rating of Good.

About Norwich

We provide care and support in people's own homes across Norwich and the surrounding parts of Norfolk. We work with a wide range of adults, and the purpose is always the same: enough support, arranged the way the person wants it, for life at home to keep working. For older people we help with personal care, medication, meals, housework, shopping and getting out and about, and we raise changes in appetite, mood or steadiness early rather than waiting to be asked. For people living with dementia we keep the same care workers visiting, follow the routine that already exists and leave the home as the person knows it. We support adults with a learning disability and autistic adults, where the emphasis is on independence: cooking, budgeting, travelling locally, keeping appointments, and staff who understand how a person communicates. For adults with mental health needs we offer reliability and respectful company rather than a long list of tasks. We help people with a physical disability to move safely and manage at home, and where somebody has sight or hearing loss we adapt how we communicate. Younger adults are supported around their own lives. Support is planned with the person and reviewed as needs change. Our staff are trained for the people they actually visit. Please get in touch if you would like to discuss support at home here.

Care provided at Norwich

Read the full inspection report on the CQC website.

Common questions about Norwich

Where is Norwich located?

Norwich is a home care agency based in Norwich, Norfolk (NR5 9HA), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Norwich provide?

Norwich is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Norwich's CQC rating?

Norwich is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 24 April 2026. You can read the full CQC report from the link on this page.

Does Norwich provide dementia care?

Yes. Norwich supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Norwich

Can they support someone living with dementia at home?

Yes. Yes. Norwich is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Norwich covers roughly 10 miles from Norwich.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Norwich has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Norwich. Actual fees depend on the room, the level of care and how it is funded.

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