Nightingale Homecare

Nightingale Homecare is a home care agency in Norwich, Norfolk (NR3 4SY). It holds a CQC rating of Requires Improvement.

About Nightingale Homecare

Nightingale Homecare Norfolk provides care and support in people's own homes across Norwich and the surrounding parts of Norfolk. We visit older people and younger adults. Support may cover personal care, help with medication, meals, shopping, laundry and keeping on top of the house, and for many of the people we see it also means reliable company at a predictable hour. We work with people living with dementia, people with physical disabilities and people living with sight or hearing loss, adapting how we communicate and how we work in somebody's home. Care begins with an assessment at home and an honest conversation about what would genuinely help. The plan belongs to the person, family are part of it when the person wants them involved, and it changes as circumstances change. Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather tell you that ourselves than leave you to find it elsewhere. We know which areas were identified, we have an action plan and we are working through it. If you want to know exactly what has changed and what is still in progress, ask us and we will answer straight. Families judge a care service on whether it turns up, whether it does what it promised and whether it is honest when something goes wrong. Those are the standards we are holding ourselves to.

Care provided at Nightingale Homecare

Read the full inspection report on the CQC website.

Common questions about Nightingale Homecare

Where is Nightingale Homecare located?

Nightingale Homecare is a home care agency based in Norwich, Norfolk (NR3 4SY), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Nightingale Homecare provide?

Nightingale Homecare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Nightingale Homecare's CQC rating?

Nightingale Homecare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 20 April 2021. You can read the full CQC report from the link on this page.

Does Nightingale Homecare provide dementia care?

Yes. Nightingale Homecare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Nightingale Homecare

Can they support someone living with dementia at home?

Yes. Yes. Nightingale Homecare Norfolk (Norwich) is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Nightingale Homecare Norfolk (Norwich) covers roughly 10 miles from Norwich.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Nightingale Homecare Norfolk (Norwich) has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Nightingale Homecare Norfolk (Norwich). Actual fees depend on the room, the level of care and how it is funded.

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