NCC Swift Response

NCC Swift Response is a home care agency in Norwich, Norfolk (NR1 2SQ). It holds a CQC rating of Good.

About NCC Swift Response

NCC Swift Response provides support at home for people across Norwich and the surrounding parts of Norfolk, with an emphasis on getting help to people quickly when circumstances change suddenly. Things do not always unfold gradually. A fall, a hospital discharge, the sudden illness of a family carer, or a support arrangement breaking down can leave somebody without the help they need at very short notice, and our role is to step in while a longer term plan is worked out. We support older people, people living with dementia, people living with a physical disability, and younger adults. Our carers help with personal care, medication, meals, mobility and the practical business of getting through the day. Even at short notice we take the time to ask how somebody likes things done, because being in a hurry is no excuse for taking over. Where ongoing support is needed, we help arrange it rather than leaving people to chase it. Our most recent overall rating from the Care Quality Commission is Good. If you need support urgently, or want to understand what we can offer, please get in touch and we will be straight with you about what is possible.

Care provided at NCC Swift Response

Read the full inspection report on the CQC website.

Common questions about NCC Swift Response

Where is NCC Swift Response located?

NCC Swift Response is a home care agency based in Norwich, Norfolk (NR1 2SQ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does NCC Swift Response provide?

NCC Swift Response is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is NCC Swift Response's CQC rating?

NCC Swift Response is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 4 February 2020. You can read the full CQC report from the link on this page.

Does NCC Swift Response provide dementia care?

Yes. NCC Swift Response supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about NCC Swift Response

Can they support someone living with dementia at home?

Yes. Yes. NCC Swift Response is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. NCC Swift Response covers roughly 10 miles from Norwich.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

NCC Swift Response has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from NCC Swift Response. Actual fees depend on the room, the level of care and how it is funded.

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