Master Care

Master Care is a home care agency in Norwich, Norfolk (NR9 3LB).

About Master Care

Master Care provides support to people in their own homes across Norwich and the surrounding parts of Norfolk. We work with older people, adults living with dementia, adults with learning disabilities and autistic adults, people managing mental ill health, adults with physical disabilities, those with visual or hearing impairments and younger adults. Our starting point is that most people would rather stay in the home they know, with their own kitchen and their own chair, and that whether this works comes down to two things: whether the support is genuinely reliable, and whether the person arriving actually knows them. Care that turns up unpredictably, from a different face each visit, erodes confidence even when every task gets completed. So we keep our teams small and local, match staff to people carefully and plan realistically rather than taking on more than we can properly staff. Our visits cover personal care, medication, meals, mobility, getting up and settling at night, and support to get out into the community. We keep families and professionals honestly informed, and if we think someone's needs are outgrowing what safe home care can deliver, we say so early so families can plan rather than react. We have not yet received an overall rating from the Care Quality Commission. If you are looking into support for yourself or someone close to you, we would be glad to meet and talk it through.

Care provided at Master Care

Read the full inspection report on the CQC website.

Common questions about Master Care

Where is Master Care located?

Master Care is a home care agency based in Norwich, Norfolk (NR9 3LB), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Master Care provide?

Master Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

Does Master Care provide dementia care?

Yes. Master Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Master Care

Can they support someone living with dementia at home?

Yes. Yes. Master Care is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Master Care covers roughly 10 miles from Norwich.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Master Care has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Master Care. Actual fees depend on the room, the level of care and how it is funded.

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