Cavell Healthcare

Logo of Eastern Specialist Services T/A Cavell Healthcare, a home care agency in Norwich, Norfolk, offering older person care, dementia care, mental health care and learning disability and autism support.

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About Us

Cavell Healthcare supports people in their own homes in Norwich and across Norfolk. We work with older people, people living with dementia, adults with a learning disability, autistic adults, people living with mental ill health, people with a physical disability, people with visual or hearing impairment and younger adults.

That is a broad range, and it reflects how varied the need is locally. Some of the people we visit want one short call a day. Others need several visits covering personal care, medication and meals, or a carer who can stay for longer. For younger adults and for people with a learning disability, our role is often less about personal care and more about making an ordinary week workable.

Covering a largely rural county means we build travel time into rotas properly so visits are not clipped short, and we keep the same carers going to the same households.

We begin by asking what help is actually wanted rather than working from a form. People are usually clear about what they can still manage and would rather keep doing themselves, and respecting that is as much the job as the tasks we take on.

Our most recent overall rating from the Care Quality Commission is good. Please get in touch to talk things through.

Common questions about Cavell Healthcare

Where is Cavell Healthcare located?

Cavell Healthcare is a home care agency based in Norwich, Norfolk (NR6 5AQ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Cavell Healthcare provide?

Cavell Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Cavell Healthcare's CQC rating?

Cavell Healthcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 21 May 2019. You can read the full CQC report from the link on this page.

Does Cavell Healthcare provide dementia care?

Yes. Cavell Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Norwich

This agency provides care within approximately 10 miles of their Norwich office. Radius is approximate — claim to update

Contact Eastern Specialist Services T/A Cavell Healthcare

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 21 May 2019
  • Report published: 21 May 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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