Affinity Care Services

Affinity Care Services is a home care agency in Norwich, Norfolk (NR7 0PT). It holds a CQC rating of Good.

About Affinity Care Services

Norfolk Affinity Care provides support at home for people in Norwich and across Norfolk. The people we visit include older people, many of them living with dementia, as well as younger adults, people with a learning disability or autism, people with a physical disability, people with sight or hearing loss and people managing mental health conditions. With a range that wide we do not pretend one approach suits everybody. We spend proper time at the start understanding how somebody lives, what they want help with and what they would rather keep doing themselves, and we then think carefully about which carer suits which person. The right match makes more difference than anything written in a plan, and once it is working we try to protect it by keeping the same small team visiting. Visits can cover personal care and medication, cooking, shopping and housework, support to get out into the community, or company for somebody who sees very few people in a week. Some people need one short call a day and others need several, or support overnight. Our most recent overall rating from the Care Quality Commission is good. We treat it as the standard we are expected to hold rather than an achievement to display, and we keep asking the people we support whether we are doing what we promised. If you would like to discuss care at home in Norfolk for yourself or a relative, we are happy to come out and talk it through with no obligation.

Care provided at Affinity Care Services

Read the full inspection report on the CQC website.

Common questions about Affinity Care Services

Where is Affinity Care Services located?

Affinity Care Services is a home care agency based in Norwich, Norfolk (NR7 0PT), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Affinity Care Services provide?

Affinity Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Affinity Care Services's CQC rating?

Affinity Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 June 2022. You can read the full CQC report from the link on this page.

Does Affinity Care Services provide dementia care?

Yes. Affinity Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Affinity Care Services

Can they support someone living with dementia at home?

Yes. Yes. Norfolk Affinity Care Services Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Norfolk Affinity Care Services Ltd covers roughly 10 miles from Norwich.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Norfolk Affinity Care Services Ltd has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Norfolk Affinity Care Services Ltd. Actual fees depend on the room, the level of care and how it is funded.

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