Extra Hands of Heacham - Heacham Office

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About Us

We at Extra Hands of Heacham are proud to provide compassionate home care across Kings Lynn and the surrounding Norfolk communities, supporting people to live well and safely in the place they know best: their own home.

Based in the Heacham area within the PE postcode, our team works throughout Kings Lynn and nearby villages, bringing personalised support directly to residents wherever they call home. Whether that is a family house, a bungalow, or a flat, we adapt to each person's environment, routines, and preferences, ensuring that care fits seamlessly into daily life rather than disrupting it.

Our expertise spans a wide range of needs, allowing us to support people at many different stages of life. We provide dedicated older person care and home care for those who value their independence but need a helping hand with daily tasks. Our team is experienced in dementia care, offering the patience, consistency, and gentle reassurance that helps people living with memory loss feel calm and understood. For adults with learning disabilities or autism, we focus on enabling choice, routine, and confidence, working closely with individuals and families to create support that truly reflects the person.

We also assist people managing mental health conditions, physical disabilities, and visual or hearing impairments, tailoring our approach so that every interaction feels respectful and empowering. Younger adults navigating complex needs, individuals living with eating disorders, and those recovering from alcohol or drug misuse can all find sensitive, non-judgemental support with us. In practice, this breadth of specialism means families can rely on one trusted team as needs evolve, rather than searching for new providers when circumstances change.

Our most recent CQC inspection, carried out in October 2021, awarded us an overall rating of Good, with Good ratings across all five key areas: Safe, Effective, Caring, Responsive, and Well led. For families, this independent assurance offers real peace of mind, confirming that the care we deliver meets the standards you would rightly expect for someone you love.

If you are exploring home care options in Kings Lynn or the wider Norfolk area, we warmly invite you to get in touch. Choosing support for yourself or a family member is a significant decision, and we are here to listen, answer your questions, and help you feel confident about the next step.

Common questions about Extra Hands of Heacham - Heacham Office

Where is Extra Hands of Heacham - Heacham Office located?

Extra Hands of Heacham - Heacham Office is a home care agency based in Kings Lynn, Norfolk (PE31 7JT), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Extra Hands of Heacham - Heacham Office provide?

Extra Hands of Heacham - Heacham Office is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Extra Hands of Heacham - Heacham Office's CQC rating?

Extra Hands of Heacham - Heacham Office is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 October 2021. You can read the full CQC report from the link on this page.

Does Extra Hands of Heacham - Heacham Office provide dementia care?

Yes. Extra Hands of Heacham - Heacham Office supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Kings Lynn

This agency provides care within approximately 10 miles of their Kings Lynn office. Radius is approximate — claim to update

Contact Extra Hands of Heacham Limited - Heacham Office

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
  • Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 20 October 2021
  • Report published: 20 October 2021

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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