Home Care in Newhaven
Newhaven has 4 CQC registered home care agencies. 4 are rated Good. 2 of the 4 were last inspected more than three years ago.
Source: Care Quality Commission register, kept up to date as ratings change.
Newhaven at a glance
What the local numbers say about home care in Newhaven, to help you judge the options below.
- Hourly care visits, South East: £28.00 to £36.96 an hour. Middle half of prices from 24 agencies.
- People aged 75 and over: 15,500. Rising to 18,000 by 2035, up 16%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,500 by 2035, up 24%
- People aged 85 and over: 4,400. Rising to 6,400 by 2035, up 47%
- Dementia diagnosis rate: 57%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Agencies in the borough, last 12 months: 1 opened, 0 closed. 17 registered today.
- Choice of agencies: 57 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.
Arranging home care in Newhaven and working out who pays
Since every visit is charged, the package agreed at assessment is what mostly determines the cost. The assessment is free, can be requested by anyone and establishes how many calls a day are needed and what each has to achieve. East Sussex County Council is responsible for that assessment and for the financial assessment that follows it.
How the means test works for care at home
For support at home the value of the property being lived in is disregarded, which is the biggest single difference from a permanent care home placement. Savings and income are measured against the national capital thresholds, and a weekly amount is always protected for living costs. That is why many people pay part of the cost of their care rather than all of it.
Hourly rates and direct payments
Agencies charge by the hour, usually at a higher rate at weekends and on bank holidays, and short calls of fifteen or thirty minutes cost proportionately more than longer ones. Where the council funds a package it can be taken as a direct payment, which lets the family choose the agency themselves. Attendance allowance is not means tested and is often worth claiming first.
Choosing between the home care agencies covering Newhaven
Apex Prime Care - Newhaven, Care Outlook (East Sussex) and Bluebird Care (Lewes) are each rated Good. Caremark Lewes and Wealden North has no published rating as yet. Ask how many different carers a person is likely to see across a fortnight, because continuity is the thing families raise most often about home care.
Reading the reports, and what to do without one
For home care the responsive and well led sections of a report matter most, since they describe how missed calls, complaints and rota changes are handled. Check how recent each inspection is, because staff and managers turn over quickly in this part of the sector. Where no report exists, ask when the agency registered and how long the care workers have been in post.
Questions to ask before signing
Ask what the agency does when a carer rings in sick, and how late a visit can run before the family is told. Ask whether calls are logged electronically and whether relatives can see those records. Check the minimum call length, the notice period and whether the rate rises at weekends and on bank holidays.
4 home care in Newhaven
- Bluebird Care (Lewes) · Denton Island, Newhaven, East Sussex, BN9 9BB
Home care · CQC Good · Run by Rampion Limited
We provide Bluebird Care across Lewes district from our base in Newhaven, supporting people in their own homes. Most of our work is with older adults, a good number living with dementia. We also support younger adults, people with a...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults - Apex Prime Care · 1-2 Newhaven Square, Newhaven, East Sussex, BN9 9QS
Home care · CQC Good · Run by Apex Prime Care Ltd
Apex Prime Care in Newhaven provides support in people's own homes across Newhaven and the surrounding part of East Sussex. We work with older people, people living with dementia, adults with learning disabilities, autistic adults, people...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Caremark Lewes and Wealden North · Suite 8, Newhaven, East Sussex, BN9 0AD
Home care · CQC Good · Run by 360 Care and Support Ltd
We provide care in people's own homes across Lewes and the northern part of Wealden, working from Newhaven. Our support is for older people, people with physical disabilities and younger adults whose care needs sit alongside work, study...
Specialisms: Older Person Care, Physical Disability, Younger Adults - Care Outlook · Unit 21 and 22 Newhaven Enterprise Centre, Newhaven, East Sussex, BN9 9BA
Home care · CQC Good · Run by Care Outlook Ltd
We at Care Outlook (East Sussex) are proud to provide compassionate home care across Newhaven and the surrounding communities, supporting people to live well and safely in the place they love most: their own home. Operating from the heart...
Specialisms: Older Person Care, Younger Adults
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, South East Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few East Sussex agencies publish a rate. | £28.00 to £36.96 an hour |
| What East Sussex pays Average hourly rate, October 2026. | £28.16 an hour |
| Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum. | £34.42 an hour |
| Live in care, England Middle half of prices from 62 agencies. Median £1,455. | £1,250 to £1,668 a week |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.
Inspected most recently
- Caremark Lewes and Wealden North, 14 August 2026, Good
- Care Outlook (East Sussex), 25 March 2025, Good
- Apex Prime Care - Newhaven, 2 December 2022, Good
Longest since a report
- Bluebird Care (Lewes), 13 November 2019, Good
- Apex Prime Care - Newhaven, 2 December 2022, Good
- Care Outlook (East Sussex), 25 March 2025, Good
Frequently asked questions about home care in Newhaven
How many home care agencies are there in Newhaven?
Newhaven has 4 CQC registered home care agencies: 4 Good. Counts come from the CQC register and are kept up to date as ratings change.
How much does home care cost in Newhaven?
Hourly care visits, South East: £28.00 to £36.96 an hour. Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few East Sussex agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
Which home care agencies in Newhaven were inspected most recently?
Caremark Lewes and Wealden North (14 August 2026), Care Outlook (East Sussex) (25 March 2025) and Apex Prime Care - Newhaven (2 December 2022) have the most recent CQC reports.