Simplified Staffing Highland House

Logo of Simplified Staffing Limited Highland House, a home care agency in Mitcham, Merton, offering older person care, dementia care, learning disability and autism support and physical disability support.

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About Us

We at Simplified Staffing Highland House are proud to provide compassionate home care across Mitcham and the wider Merton community, supporting people to live well and safely in the place they know best: their own home.

Based in Mitcham within the CR postcode area, our team works throughout the local neighbourhoods of south west London, bringing personalised support directly to residents' doorsteps. Rather than asking people to adjust to an unfamiliar environment, we come to you, fitting our care around the rhythms, routines, and comforts of your daily life. Whether that means a quiet morning cup of tea in a favourite armchair, a walk to the local shops, or time spent with family and neighbours, our approach is built around preserving what matters most to each individual.

Our care covers a broad range of needs, reflecting the diverse community we serve. We provide older person care and general home care for those who need a little extra help to remain independent, alongside specialist dementia care delivered with patience, consistency, and a deep respect for each person's history and identity. We also support adults living with learning disabilities and autism, physical disabilities, and visual or hearing impairments, as well as younger adults who benefit from tailored, respectful assistance. In practice, this means our team is experienced in adapting communication, pacing, and routines to suit each person, whether that involves gentle reminders and reassurance for someone living with memory loss, enabling support that promotes choice and confidence for a younger adult, or thoughtful sensory awareness for someone with hearing or sight loss. Families can expect open conversations, clear care plans, and staff who take the time to truly understand the person behind the care needs.

Our most recent Care Quality Commission inspection, carried out in June 2023, awarded us an overall rating of Good, with Good ratings across every domain: Safe, Effective, Caring, Responsive, and Well led. This consistent recognition reflects the standards we hold ourselves to every day, from the safety of our practices and the effectiveness of our support to the kindness of our team, our responsiveness to changing needs, and the leadership that underpins everything we do. For families weighing up their options, we hope this offers meaningful reassurance that your loved one will be looked after by a team that takes quality seriously.

Choosing home care is a significant decision, and we understand the mixture of hope, worry, and love that goes into it. If you are exploring support for yourself or a family member in Mitcham or the surrounding area, we warmly invite you to get in touch. We are here to listen, answer your questions, and help you find the right way forward, at whatever pace feels right for your family.

Common questions about Simplified Staffing Highland House

Where is Simplified Staffing Highland House located?

Simplified Staffing Highland House is a home care agency based in Mitcham, Merton (CR4 3TD), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Simplified Staffing Highland House provide?

Simplified Staffing Highland House is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Simplified Staffing Highland House's CQC rating?

Simplified Staffing Highland House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 1 June 2023. You can read the full CQC report from the link on this page.

Does Simplified Staffing Highland House provide dementia care?

Yes. Simplified Staffing Highland House supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Mitcham

This agency provides care within approximately 10 miles of their Mitcham office. Radius is approximate — claim to update

Contact Simplified Staffing Limited Highland House

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 1 June 2023
  • Report published: 1 June 2023

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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