Best At Home (1) Southerton House

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About Us

We at Best At Home (1) Southerton House are proud to provide compassionate home care across Mitcham and the surrounding Merton community, supporting individuals to live well and safely within the place they know best: their own home.

Operating from our base in Mitcham, we deliver personalised care directly to people across the local area, meaning our team travels to you rather than asking you to adjust to an unfamiliar setting. This home based approach allows residents to remain surrounded by their own memories, routines, and neighbourhoods, whilst benefiting from the professional support they need. For many families in the CR postcode area and wider London borough of Merton, this continuity is invaluable.

Our specialisms reflect the diverse needs of the community we serve. We support older people who wish to maintain their independence with a little extra help each day, and we provide dedicated dementia care that focuses on familiarity, patience, and preserving dignity through every stage of the condition. For adults living with a learning disability or autism, our approach is centred on understanding each individual, respecting their preferences, and encouraging confidence in daily living. We also support people managing mental health conditions and those with physical disabilities, offering practical assistance alongside emotional reassurance. Younger adults who benefit from tailored support at home are equally welcome, and we shape our care around each person's goals, lifestyle, and aspirations rather than fitting them into a rigid template.

In practice, this means families can expect a thoughtful, consistent presence in their loved one's life. Whether that involves help with personal care, medication reminders, meal preparation, mobility support, or simply companionship on a quieter afternoon, our team is trained to respond with warmth and skill. We recognise that inviting carers into a home is a significant step, and we work hard to build trusting relationships that reassure both the person receiving care and their wider family.

Our most recent Care Quality Commission inspection, carried out in June 2023, awarded us a rating of Good across every domain assessed. That includes Safe, Effective, Caring, Responsive, and Well-led. For families weighing up their options, this consistent picture offers meaningful reassurance: it reflects a service that is not only compassionate at the point of delivery, but also thoughtfully organised, safely managed, and genuinely responsive to the people it supports. A Good rating in all five areas is the product of a team that takes its responsibilities seriously and continually strives to do right by those in its care.

If you are exploring home care options for yourself or someone you love in Mitcham or the wider Merton area, we would be delighted to hear from you. Choosing care is rarely a straightforward decision, and we understand the questions, worries, and hopes that families carry through this process. Please reach out to us for a friendly, no pressure conversation about how we might help. We are here to listen, to answer your questions honestly, and to walk alongside your family whenever you are ready to take the next step.

Common questions about Best At Home (1) Southerton House

Where is Best At Home (1) Southerton House located?

Best At Home (1) Southerton House is a home care agency based in Mitcham, Merton (CR4 3TD), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Best At Home (1) Southerton House provide?

Best At Home (1) Southerton House is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Best At Home (1) Southerton House's CQC rating?

Best At Home (1) Southerton House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 16 June 2023. You can read the full CQC report from the link on this page.

Does Best At Home (1) Southerton House provide dementia care?

Yes. Best At Home (1) Southerton House supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Mitcham

This agency provides care within approximately 10 miles of their Mitcham office. Radius is approximate — claim to update

Contact Best At Home (1) Southerton House

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 16 June 2023
  • Report published: 16 June 2023

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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