The Serenity Community Hub

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About Us

We are the Serenity Community Hub, based in Grantham, and we provide care and support in people's own homes across this part of Lincolnshire. We support older people, including many living with dementia, adults with learning disabilities and autistic people, adults living with mental ill health, people with physical disabilities, and younger adults.

A community hub is not just a name to us. A good deal of the harm we see comes from isolation rather than illness, and so alongside practical help we take seriously the business of keeping people connected: company, conversation, and support to get out to the places and people that matter to them.

Support is agreed with the person before it starts. We ask how the day runs now, what has become difficult, what they still want to manage themselves, and where a hand would genuinely help. That might mean help with washing and dressing, a prompt and a check with medication, a meal cooked and shared, help getting safely about the house, assistance with shopping and appointments, or support to get out into the community.

For people living with dementia, familiarity does more good than anything else, and for autistic people predictability is a need rather than a preference. Both point the same way: consistent staff and routines that hold.

Our most recent overall rating from the Care Quality Commission is good. Ring us if you would like to talk it through.

Common questions about The Serenity Community Hub

Where is The Serenity Community Hub located?

The Serenity Community Hub is a home care agency based in Grantham, Lincolnshire (NG31 6LH), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does The Serenity Community Hub provide?

The Serenity Community Hub is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is The Serenity Community Hub's CQC rating?

The Serenity Community Hub is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 11 May 2023. You can read the full CQC report from the link on this page.

Does The Serenity Community Hub provide dementia care?

Yes. The Serenity Community Hub supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Grantham

This agency provides care within approximately 10 miles of their Grantham office. Radius is approximate — claim to update

Contact The Serenity Community Hub

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 11 May 2023
  • Report published: 11 May 2023

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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