SHNC

SHNC is a home care agency in London, Lewisham (SE13 6EE).

About SHNC

SHNC is a home care agency supporting people in their own homes across Lewisham and the wider part of London around it. We work with older people, with younger adults, with people living with dementia, with people who have mental health needs and with people living with a physical disability. Lewisham is busy and mixed, and the people we support reflect that. Some want a brisk half hour in the morning and nothing more. Others need several visits a day, careful help with medication, support with moving safely around a flat that was never designed for it, or someone who will sit and talk for a while because isolation is doing as much damage as anything medical. We start by asking what the person wants to keep hold of. Often the answer is small and specific: cooking their own breakfast, getting to the market on a Saturday, managing the stairs. We build the support around protecting that, and we try not to take over more than we have been asked to. Continuity is the thing we guard most carefully. Sending familiar carers is what makes it possible to spot that someone has become confused, or stopped eating, or is in pain and not saying so. We have not yet received an overall rating from the Care Quality Commission. We are open about how we are run and happy to answer questions in detail before anyone commits to anything.

Care provided at SHNC

Read the full inspection report on the CQC website.

Common questions about SHNC

Where is SHNC located?

SHNC is a home care agency based in London, Lewisham (SE13 6EE), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does SHNC provide?

SHNC is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care. The full list of services is shown on this page.

Does SHNC provide dementia care?

Yes. SHNC supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about SHNC

Can they support someone living with dementia at home?

Yes. Yes. SHNC is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. SHNC covers roughly 10 miles from London.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the London

SHNC has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from SHNC. Actual fees depend on the room, the level of care and how it is funded.

More about the care at SHNC

Dementia Care at SHNC

Building support around what somebody wants to protect, and not taking over more than has been asked, is this agency's stated method, and it applies as much in dementia as anywhere. What usually helps alongside that is a carer the person recognises and a day that keeps its shape. SHNC is registered for dementia care in Lewisham and has no published rating, having registered in June 2026. Lewisham council is the place to start if an assessment or funding is involved. Ask how carers handle distress or refusal, what is in place if somebody is unsafe alone between calls, and how often the plan is reviewed.

Home Care at SHNC

Lewisham is busy and mixed, and this agency says its caseload reflects that, which rules out one way of working. SHNC holds a home care registration covering the borough and the wider area, working with older people, younger adults, people living with dementia, people with mental health needs and people with a physical disability. London rates of £30 to £36 an hour are an indication for the city rather than this agency's own charge. Continuity is what it says it guards most carefully, since familiar carers are what make it possible to spot that somebody has stopped eating or is in pain and not saying so. Ask what the minimum visit is, how hours are funded, and who answers out of hours.

Older Person Care at SHNC

Isolation does as much damage as anything medical, this agency says, which is why sitting and talking for a while is sometimes the visit. SHNC is registered for older person care and supports people in their own homes across Lewisham and the surrounding part of London. For some people that is a brisk half hour in the morning and nothing more, while for others it is several visits a day with careful help with medication and support to move safely around a flat. Registration under Safehands Nursing Care dates from 30 June 2026 and no overall rating has been received. Ask how long visits last, how late the final call is, and what happens if a carer cannot get to you.

Mental Health at SHNC

Mental health needs are one of six care types on this Lewisham registration. Stability at home usually rests on routine, privacy and a worker somebody trusts, with hours that can rise when a period is harder. Ask what training carers have, who they contact in a crisis, and how quickly a package can be increased.

Younger Adults at SHNC

Younger adults are part of what SHNC is registered to support in Lewisham, not only older people. For an adult under 65 the aim is usually to keep work, study or a tenancy going, so when visits happen matters as much as what they contain. Ask how times are arranged around that and how carers are matched.

Physical Disability at SHNC

Moving safely around a flat that was never designed for it is one of the things this agency lists, and physical disability is part of its registration. In this part of London stairs, lifts and narrow bathrooms are the usual obstacles, so ask whether carers are trained on your equipment. Check how the agency works with Lewisham occupational therapy on adaptations.

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