New Generation Healthcare UK
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Mental Health
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
- CQC: Requires Improvement
- Home Care Agency
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- Coverage Radius: 10 mi
- Last CQC Inspection: 2022
About Us
New Generation Healthcare UK provides care and support to people in their own homes in Lewisham and the surrounding parts of London. We work with older people and younger adults, including people living with dementia or with mental ill health, people with a physical disability and people with a visual or hearing impairment.
We should be plain about our regulatory position. Our most recent overall rating from the Care Quality Commission is requires improvement. We are not going to talk around it. We have accepted the findings, we are working through an improvement plan, and we have made changes to how we recruit, train and supervise our carers and to how we check that visits happen properly and on time.
The daily work goes on while we do that. Our carers help people with getting up and settling at night, washing and dressing, medication, meals, housework and shopping, and they provide dependable cover for family carers who need to work or rest.
Anyone considering us should ask about the rating, ask what has changed since, and ask to speak to the manager. Those are fair questions and we would rather answer them directly.
We will always be straight with you about what we can and cannot do, and we will tell you quickly if something has gone wrong.
Common questions about New Generation Healthcare UK
Where is New Generation Healthcare UK located?
New Generation Healthcare UK is a home care agency based in London, Lewisham (SE8 5EN), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does New Generation Healthcare UK provide?
New Generation Healthcare UK is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is New Generation Healthcare UK's CQC rating?
New Generation Healthcare UK is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 14 April 2022. You can read the full CQC report from the link on this page.
Does New Generation Healthcare UK provide dementia care?
Yes. New Generation Healthcare UK supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Coverage Area
Within 10 miles of London
This agency provides care within approximately 10 miles of their London office. Radius is approximate — claim to update
Contact New Generation Healthcare UK Ltd
Phone the agency directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
- Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
- Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
- Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 14 April 2022
- Report published: 14 April 2022
Overall: Requires Improvement
- Safe: Requires Improvement
- Effective: Requires Improvement
- Caring: Requires Improvement
- Responsive: Requires Improvement
- Well-led: Requires Improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
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