Medical Express (Domiciliary Care)

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About Us

Medical Express provides domiciliary care to adults in Lewisham and the surrounding parts of south London.

The people we work with include older people who need help to stay in their own houses, people living with mental health conditions, people with physical disabilities, people with a visual or hearing impairment, people living with an eating disorder and younger adults who need support to live independently.

That is a wide range, and it only works because support is built around the individual rather than issued as a standard package. A morning call to help an older person wash and dress has very little in common with supporting somebody managing an eating disorder, and we plan and staff accordingly.

The practical work covers personal care, support and prompting with medication, meals, household tasks, shopping and help to get out and about. For people with sight or hearing loss we adapt how we announce ourselves and explain what we are doing rather than working around them.

Some of the areas we work in carry real stigma, and people have often had more experience of being judged than helped. We try to be straightforward and useful instead.

Our most recent overall rating from the Care Quality Commission is good. Please get in touch.

Common questions about Medical Express (Domiciliary Care)

Where is Medical Express (Domiciliary Care) located?

Medical Express (Domiciliary Care) is a home care agency based in London, Lewisham (SE6 1EU), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Medical Express (Domiciliary Care) provide?

Medical Express (Domiciliary Care) is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care, Eating disorder support. The full list of services is shown on this page.

What is Medical Express (Domiciliary Care)'s CQC rating?

Medical Express (Domiciliary Care) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 7 June 2022. You can read the full CQC report from the link on this page.

Coverage Area

Within 10 miles of London

This agency provides care within approximately 10 miles of their London office. Radius is approximate — claim to update

Contact Medical Express (Domiciliary Care)

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 7 June 2022
  • Report published: 7 June 2022

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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