Elderflower Care Services – East Midlands

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About Us

We are Elderflower Care in the East Midlands, based in Leicester and supporting people in their own homes across the city and the surrounding county.

We work with older people and people living with dementia, adults with a learning disability and autistic adults, people managing a mental health condition, people with a physical disability or a visual or hearing impairment, and younger adults who need support to live independently.

Given that range, we do not offer one standard package. We visit first, talk properly with the person and with family where that is wanted, and agree what the support should genuinely cover. It might be a single call each morning, several visits a day covering personal care, medication, meals and household tasks, or support that is as much about routine and encouragement as anything practical.

We are careful about who goes where, and we keep those arrangements steady. Knowing the face at the door matters to nearly everybody we visit, and for some of the people we support it is the difference between accepting help and turning it away.

Our carers are trained for the work they are sent to do and properly supervised, and the office is reachable when a family needs to speak to somebody. We liaise with GPs, district nurses, community teams and social workers.

Please call us to talk things through.

Common questions about Elderflower Care Services – East Midlands

Where is Elderflower Care Services – East Midlands located?

Elderflower Care Services – East Midlands is a home care agency based in Leicester, Leicestershire (LE2 5AH), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Elderflower Care Services – East Midlands provide?

Elderflower Care Services – East Midlands is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Elderflower Care Services – East Midlands's CQC rating?

Elderflower Care Services – East Midlands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 15 September 2022. You can read the full CQC report from the link on this page.

Does Elderflower Care Services – East Midlands provide dementia care?

Yes. Elderflower Care Services – East Midlands supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Leicester

This agency provides care within approximately 10 miles of their Leicester office. Radius is approximate — claim to update

Contact Elderflower Care Services – East Midlands

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 15 September 2022
  • Report published: 15 September 2022

Overall: Requires Improvement

  • Safe: Good
  • Effective: Requires Improvement
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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