Northern Community Careline Services
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Mental Health
- Physical Disability
- Younger Adults
- Alcohol / Drug Misuse
- CQC: Requires Improvement
- Home Care Agency
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- Coverage Radius: 10 mi
- Last CQC Inspection: 2020
About Us
At Northern Community Careline, we provide home care support to people living in Dewsbury and across the Kirklees area. We work with a wide range of individuals, including older people, those living with dementia, people with physical disabilities, younger adults, and those managing mental health conditions or challenges related to alcohol and drug misuse. Our aim is straightforward: to help people live as independently and comfortably as possible in their own homes, on their own terms.
We understand that inviting a care provider into your home is a significant decision, and we do not take that trust lightly. We try to listen carefully to the people we support and to the families around them, building care arrangements that genuinely reflect individual needs and preferences rather than fitting people into a standard package.
We want to be honest with those considering our support. Our most recent inspection by the Care Quality Commission resulted in a "requires improvement" rating, and we recognise that there is meaningful work still to do. We have taken that feedback seriously and are actively working through the areas identified, making changes to our practice, our oversight, and the way we support our staff team. We believe transparency matters, and we would rather be upfront about where we are than gloss over it.
What we can say is that the people working within our service genuinely care about the individuals they visit. Continuity, reliability and treating people with dignity are things we hold ourselves to every day.
If you would like to talk through what support might look like for yourself or someone you care about, we would welcome the conversation. We are based in Dewsbury and are happy to answer any questions you may have before any decisions are made.
Common questions about Northern Community Careline Services
Where is Northern Community Careline Services located?
Northern Community Careline Services is a home care agency based in Dewsbury, Kirklees (WF13 4LN), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Northern Community Careline Services provide?
Northern Community Careline Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care, Substance misuse support. The full list of services is shown on this page.
What is Northern Community Careline Services's CQC rating?
Northern Community Careline Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 9 January 2020. You can read the full CQC report from the link on this page.
Does Northern Community Careline Services provide dementia care?
Yes. Northern Community Careline Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Coverage Area
Within 10 miles of Dewsbury
This agency provides care within approximately 10 miles of their Dewsbury office. Radius is approximate — claim to update
Contact Northern Community Careline Services
Phone the agency directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
- Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
- Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
- Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 9 January 2020
- Report published: 9 January 2020
Overall: Requires Improvement
- Safe: Requires Improvement
- Effective: Good
- Caring: Good
- Responsive: Good
- Well-led: Requires Improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
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