Proactive Care Services

Proactive Care Services is a home care agency in West Drayton, Hillingdon (UB7 9EZ).

About Proactive Care Services

Proactive Care supports people in their own homes in West Drayton and across Hillingdon. We work with older people, adults living with dementia, autistic adults and people with a learning disability, people managing mental ill health, adults with physical disabilities and younger adults. Being proactive is meant literally. A great deal of the harm we see comes from things nobody noticed in time: a person eating less, a rail that should have been fitted months ago, medication that has quietly stopped being taken, someone becoming withdrawn. So we expect our carers to look beyond the tasks on the plan and to raise what they see on the day rather than at the next review. The work itself covers washing and dressing, medication prompted or given safely, meals people actually want, shopping, laundry and housework, help to get out to appointments or to see people, and genuine company. For younger adults it often means support to get to work or college. For those living with dementia it means the same carers and the same routine. We keep rounds tight across the borough so calls arrive when they should, train carers before they work alone and supervise them in people's homes afterwards. We are a newer team and have not yet had a full inspection of our own. Please ask us hard questions before you decide.

Care provided at Proactive Care Services

Read the full inspection report on the CQC website.

Common questions about Proactive Care Services

Where is Proactive Care Services located?

Proactive Care Services is a home care agency based in West Drayton, Hillingdon (UB7 9EZ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Proactive Care Services provide?

Proactive Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

Does Proactive Care Services provide dementia care?

Yes. Proactive Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Proactive Care Services

Can they support someone living with dementia at home?

Yes. Yes. Proactive Care Services Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Proactive Care Services Ltd covers roughly 10 miles from West Drayton.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the London

Proactive Care Services Ltd has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from Proactive Care Services Ltd. Actual fees depend on the room, the level of care and how it is funded.

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