Stella Care Solutions - Main Office

About Us

At Stella Care Solutions, we provide home care across Welwyn Garden City and the wider Hertfordshire area, supporting people to live comfortably and independently in the place they know best: their own home.

We work with older adults, people living with dementia, and those managing a physical disability. Our approach is straightforward. We take the time to understand what matters to each person, not just their care needs but their routines, preferences and the small things that make daily life feel normal. That might mean supporting someone to get up at the time they choose, preparing meals they actually enjoy, or simply being a familiar and reliable presence throughout the week.

Dementia care is something we take seriously. We understand how unsettling change can be for someone living with dementia, so we focus on consistency, calm and building trust over time. Familiar faces and predictable routines make a genuine difference, and we try to reflect that in how we organise our visits.

For people living with a physical disability, we are here to offer practical support without taking over. Independence looks different for everyone, and our role is to assist in a way that respects each person's autonomy and their own way of doing things.

We are based in Welwyn Garden City and are proud to support individuals and families across Hertfordshire. Families often tell us that knowing their loved one is being looked after at home, in familiar surroundings, gives them real reassurance. That means a great deal to us.

We are registered with the Care Quality Commission and continue to work towards the highest standards in everything we do. If you would like to find out more about how we might be able to support you or a family member, we would be very happy to have a conversation.

Common questions about Stella Care Solutions - Main Office

Where is Stella Care Solutions - Main Office located?

Stella Care Solutions - Main Office is a home care agency based in Welwyn Garden City, Hertfordshire (AL7 1TW), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Stella Care Solutions - Main Office provide?

Stella Care Solutions - Main Office is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support. The full list of services is shown on this page.

Does Stella Care Solutions - Main Office provide dementia care?

Yes. Stella Care Solutions - Main Office supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Welwyn Garden City

This agency provides care within approximately 10 miles of their Welwyn Garden City office. Radius is approximate — claim to update

Contact Stella Care Solutions - Main Office

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

• Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
• Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
• Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.

More about the care at Stella Care Solutions - Main Office

What each type of care involves, and the questions worth asking when you call or visit.

Older Person Care

Getting up when you choose is a small freedom that home care can protect. Stella Care Solutions is registered for older person care, and its own text mentions supporting people to rise at the time they prefer. Because visits are charged by time, their length and timing determine what is realistic. Ask how long each call lasts, how many carers would attend in a month, and whether times are held. Ask what evening or overnight cover exists, and what happens if a carer cannot gain entry. Hourly rates across the East commonly run from £28 to £33, so ask about travel and weekend charges.

Dementia

A familiar kitchen and a familiar face are the two things dementia care at home depends on. Stella Care Solutions includes dementia care in its registration alongside support for older adults. Continuity is the weak point of most packages, because a rotating list of carers undoes the reassurance visits are meant to provide. Ask how many carers would cover a week and whether they come at consistent times. Ask what staff are instructed to do about distress, repeated questions or refused medication. Ask also how the agency raises the point at which visits stop being enough.

Physical Disability

Grab rails and a wet room often achieve more than additional hours of help. Physical disability is named in what Stella Care Solutions is registered to provide. An occupational therapy assessment through the council can fund equipment and adaptations. Ask whether carers are trained on the equipment already in the house and how two carer visits are arranged.

Regulatory Rating

Care Quality Commission (CQC) Rating

Overall: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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