Caremark East and Broxbourne

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About Us

We at Caremark East Hertfordshire and Broxbourne are proud to provide compassionate home care across Ware and the wider Hertfordshire community, supporting people to live well and safely in the place they know and love best: their own home.

Based in the SG postcode area, our team works throughout East Hertfordshire and Broxbourne, bringing personalised support directly to residents across local towns and villages. Choosing home care means there is no need to leave behind familiar surroundings, treasured belongings, or beloved neighbours. Instead, our carers come to you, fitting around the rhythms of daily life and the layout of a home that already feels right. Whether someone lives in a quiet village cottage, a bustling family house, or a town centre flat, we tailor our visits to suit each individual environment and routine.

Our care covers a wide spectrum of needs, ensuring that families across the region can find the right support under one trusted name. We specialise in older person care and dementia care, offering gentle, patient companionship and practical help with everyday tasks for those navigating the challenges of later life or memory loss. For adults living with a learning disability or autism, we focus on enabling independence, building confidence, and supporting meaningful daily activities at a pace that feels right for each person.

We also support people experiencing mental health challenges, providing consistent, reliable visits that help bring structure and reassurance. Our experience in physical disability care means we can assist with mobility, personal care, and the practical aspects of daily living with dignity and respect. For those with visual or hearing impairments, we adapt our communication and approach to make every interaction clear, calm, and connected. We are also proud to support younger adults whose care needs require a thoughtful, age appropriate approach that respects their independence, ambitions, and lifestyle.

In practice, this breadth of expertise means families do not have to piece together support from multiple providers. Whether your loved one needs a short visit each morning, regular companionship throughout the week, or more comprehensive daily support, our carers are trained to respond with skill, warmth, and genuine understanding. We work closely with families, healthcare professionals, and the people we support to build care plans that reflect real preferences and changing needs over time.

We are honoured to hold an Outstanding overall rating from the Care Quality Commission, following our most recent inspection in July 2019. The CQC rated us Outstanding in three key domains: Caring, Responsive, and Well led, with Good ratings in both Safe and Effective. This recognition reflects something we hold dear: that exceptional home care is built on truly knowing the people we support, responding swiftly when needs change, and leading our team with integrity and vision. The Outstanding rating in Caring in particular speaks to the heart of what we do, the kindness, patience, and respect our carers bring to every visit. Being rated Outstanding in Responsive means we adapt our support thoughtfully as circumstances evolve, whilst our Well led rating reflects the strong leadership and clear values that guide our team every day.

Choosing care for a loved one is one of the most personal decisions a family can make, and we understand the weight of that choice. Questions, worries, and uncertainty are all part of the journey. We are here to listen, to answer honestly, and to walk alongside you as you explore what good care looks like for your family. If you would like to learn more about how we could support someone you love in Ware or across East Hertfordshire and Broxbourne, please do reach out. We would be delighted to start that conversation with you.

Common questions about Caremark East and Broxbourne

Where is Caremark East and Broxbourne located?

Caremark East and Broxbourne is a home care agency based in Ware, Hertfordshire (SG12 9EN), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Caremark East and Broxbourne provide?

Caremark East and Broxbourne is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Caremark East and Broxbourne's CQC rating?

Caremark East and Broxbourne is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 31 July 2019. You can read the full CQC report from the link on this page.

Does Caremark East and Broxbourne provide dementia care?

Yes. Caremark East and Broxbourne supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Ware

This agency provides care within approximately 10 miles of their Ware office. Radius is approximate — claim to update

Contact Caremark East Hertfordshire and Broxbourne

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 31 July 2019
  • Report published: 31 July 2019

Overall: Outstanding

  • Safe: Good
  • Effective: Good
  • Caring: Outstanding
  • Responsive: Outstanding
  • Well-led: Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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