Sandton Healthcare

Logo of Sandton Healthcare Limited, a home care agency in Stevenage, Hertfordshire, offering older person care, dementia care, mental health care and learning disability and autism support.

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About Us

We at Sandton Healthcare are proud to provide compassionate home care across Stevenage and the wider Hertfordshire community, supporting individuals to live safely, confidently, and comfortably within the familiar surroundings of their own homes.

As a home care agency based in the SG postcode area, we bring our support directly to where our clients feel most at ease. Rather than asking people to adjust to a new environment, we work within the rhythm and routine of each person's household, whether that means assisting in the kitchen at breakfast, supporting personal care in a familiar bathroom, or simply sharing a cup of tea in a favourite armchair. Stevenage and its surrounding neighbourhoods form the heart of our community, and our carers are proud to be a trusted presence in local homes across the region.

Our care is deliberately broad in scope because the people we support are wonderfully varied. We provide dedicated older person care and home care for those who need a little extra help to maintain their independence, whilst also offering specialised dementia care built around patience, consistency, and understanding. For adults living with a learning disability or autism, we focus on person centred support that respects individual routines, preferences, and communication styles. We also support people managing mental health challenges, those with a physical disability, and individuals with visual or hearing impairment, adapting our approach to suit each person's sensory and mobility needs. Younger adults are equally welcome, and we recognise that meaningful care at any age is about enabling choice, dignity, and aspiration.

In practice, this means families can expect a service that listens first and acts thoughtfully. We take time to understand not only clinical or practical needs but also the small details that make a life feel like your own, from a preferred morning routine to a beloved pet, a hobby, or a weekly outing. For relatives who may live at a distance or juggle work alongside caring responsibilities, knowing that a reliable, understanding team is calling in each day can bring enormous peace of mind.

Our commitment to quality is reflected in our latest inspection by the Care Quality Commission, following their visit in August 2023, where we were awarded an overall rating of Good. Inspectors rated us Good across Safe, Effective, Caring, and Responsive, recognising that the people we support receive attentive, skilled, and kind care day in and day out. We received a rating of Requires Improvement in the Well led domain, and we welcome this honest feedback as an opportunity to strengthen our leadership and governance further. We are actively working on the areas identified so that the quality of our management matches the quality of care our teams deliver on the ground.

If you are exploring home care for yourself or a loved one in Stevenage or the wider Hertfordshire area, we would be delighted to hear from you. Choosing support at home is a deeply personal decision, and we are here to answer your questions patiently, without pressure, and to help you find the right way forward for your family.

Common questions about Sandton Healthcare

Where is Sandton Healthcare located?

Sandton Healthcare is a home care agency based in Stevenage, Hertfordshire (SG1 2XU), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Sandton Healthcare provide?

Sandton Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Sandton Healthcare's CQC rating?

Sandton Healthcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 15 August 2023. You can read the full CQC report from the link on this page.

Does Sandton Healthcare provide dementia care?

Yes. Sandton Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Stevenage

This agency provides care within approximately 10 miles of their Stevenage office. Radius is approximate — claim to update

Contact Sandton Healthcare Limited

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 15 August 2023
  • Report published: 15 August 2023

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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