You & I Care

About Us

We at You & I Care Hertfordshire are proud to provide compassionate home care across St. Albans and the surrounding communities, supporting individuals to live well and independently within the comfort of their own homes. As a dedicated home care agency serving the AL postcode area, we bring personalised support directly to those who need it most.

Operating throughout St. Albans and the wider Hertfordshire region, our team travels to residents wherever they call home, whether that be a long established family house, a quiet bungalow, or a comfortable flat. This means there is no need for our clients to leave the familiar surroundings, treasured belongings, and cherished neighbourhoods that hold a lifetime of memories. We understand that home is so much more than four walls, and our entire approach is built around preserving the comfort, routine, and dignity that come with staying in a place you love.

Our care is shaped around the individual, and we offer a broad range of specialisms to meet the varied needs of the people we support. For older adults, we provide thoughtful companionship and practical assistance with daily living, helping to maintain independence whilst offering reassurance to loved ones. Our dementia care is delivered with patience, warmth, and a deep understanding of how memory loss affects the whole family, with carers trained to provide calm, consistent support that reduces anxiety and nurtures a sense of safety.

We also support adults living with learning disabilities and autism, working closely with each person to understand their preferences, communication style, and goals. For those navigating mental health challenges, we offer a steady, non judgemental presence, helping individuals build routines that promote wellbeing and confidence. Adults with physical disabilities receive practical, respectful assistance with mobility, personal care, and everyday tasks, whilst those with visual or hearing impairments benefit from carers who adapt their approach to ensure clear communication and a sense of security at every visit.

Our support is not limited to older adults. We also work with younger adults who require tailored care to live fulfilling, independent lives, recognising that each stage of life brings its own hopes, ambitions, and challenges. Whatever the age or circumstance, our focus remains the same: to deliver care that is kind, reliable, and genuinely centred on the person receiving it.

In practice, this means families can expect open communication, careful planning, and a willingness to adjust as needs change over time. We work in partnership with relatives, healthcare professionals, and the wider community to ensure each person receives joined up support that truly makes a difference. Whether a loved one needs a short daily visit, more extensive assistance throughout the week, or specialist support for a complex condition, our team is here to help shape a package of care that fits seamlessly into everyday life.

As a newer provider in the area, You & I Care Hertfordshire is yet to receive a formal CQC overall rating. Whilst we look forward to our first inspection, we want families to know that we hold ourselves to the highest standards from day one. Our team is committed to operating transparently, following best practice, and continually learning so that the people we support always receive care they can trust. We welcome questions about our approach, our staff training, and the way we work, because we believe honesty and openness are the foundation of any meaningful care relationship.

Choosing care for yourself or someone you love is rarely a simple decision, and we understand the worry that often accompanies it. Our promise is to listen carefully, respond with compassion, and treat every person we support as we would wish our own family to be treated. If you are exploring home care options in St. Albans or elsewhere in Hertfordshire, we would be delighted to hear from you, talk through your situation without pressure, and help you understand how thoughtful, personalised care at home could make a real difference. Please reach out whenever you are ready

Common questions about You & I Care

Where is You & I Care located?

You & I Care is a home care agency based in St. Albans, Hertfordshire (AL1 3TF), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does You & I Care provide?

You & I Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

Does You & I Care provide dementia care?

Yes. You & I Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of St. Albans

This agency provides care within approximately 10 miles of their St. Albans office. Radius is approximate — claim to update

Contact You & I Care - Hertfordshire

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

• Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
• Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
• Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
• Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
• Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
• Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
• Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

Overall: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Ratings are as published by the CQC and may not reflect the current position of the service.

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