YESUK Office

YESUK Office is a home care agency in St. Albans, Hertfordshire (AL3 4JJ). It holds a CQC rating of Requires Improvement.

About YESUK Office

We provide care at home in St Albans and the surrounding part of Hertfordshire, supporting people who want to go on living in their own houses. Visits might be short calls once a day or more substantial support across the day, covering personal care, medication, meals, help around the house and company. We work mainly with older people, and we also support younger adults who need help at home, and people with a physical disability, assisting with moving about safely, with personal care and with the practical jobs that have become difficult to manage alone. We try to send the same carers wherever we can, because familiarity makes the whole arrangement more comfortable and because a carer who knows somebody notices when something has changed. We should be straightforward about inspection. Our most recent overall rating from the Care Quality Commission is requires improvement. We are not going to soften that. Specific shortcomings were identified, we are working through them, and the honest position is that the work is under way rather than finished. If you are considering care at home in this area, please get in touch and ask us directly what was found and what has changed since. We would far rather have that conversation openly at the start than leave you to discover it later.

Care provided at YESUK Office

Read the full inspection report on the CQC website.

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Common questions about YESUK Office

Where is YESUK Office located?

YESUK Office is a home care agency based in St. Albans, Hertfordshire (AL3 4JJ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does YESUK Office provide?

YESUK Office is registered to provide care in people’s own homes, with support that includes Older person care, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is YESUK Office's CQC rating?

YESUK Office is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 10 February 2024. You can read the full CQC report from the link on this page.

Questions families ask about YESUK Office

Can they support someone living with dementia at home?

No. YESUK Office does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. YESUK Office covers roughly 10 miles from St. Albans.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

YESUK Office has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from YESUK Office. Actual fees depend on the room, the level of care and how it is funded.

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