Empress Social Care
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Learning Disability / Autism
- Mental Health
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
- Home Care Agency
Is this your home care agency?
Claim this profile to update details, add photos, and respond to enquiries.
- Coverage Radius: 10 mi
- Last CQC Inspection: 2026
About Us
We are Empress Social Care, based in Hitchin and supporting people in their own homes across this part of Hertfordshire.
We work with older people and people living with dementia, adults with a learning disability and autistic adults, people managing a mental health condition, people with a physical disability or a visual or hearing impairment, and younger adults who want to live independently with the right backing.
Given that range, we do not offer one standard package. We visit first, talk properly with the person and with family where that is wanted, and agree what the support should genuinely cover. It might be a single call each morning, several visits a day covering personal care, medication, meals and household tasks, or support that is as much about routine and encouragement as anything practical.
We are careful about who goes where, and we keep those arrangements steady. Knowing the face at the door matters to nearly everybody we visit, and for some of the people we support it is the difference between accepting help and turning it away.
Our carers are trained for the work they are sent to do and properly supervised, and the office is reachable when a family needs to speak to somebody. We liaise with GPs, district nurses, community teams and social workers.
Please call us to talk things through.
Common questions about Empress Social Care
Where is Empress Social Care located?
Empress Social Care is a home care agency based in Hitchin, Hertfordshire (SG4 0TW), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Empress Social Care provide?
Empress Social Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
Does Empress Social Care provide dementia care?
Yes. Empress Social Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Coverage Area
Within 10 miles of Hitchin
This agency provides care within approximately 10 miles of their Hitchin office. Radius is approximate — claim to update
Contact Empress Social Care
Phone the agency directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
- Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
- Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
- Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
- Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 23 February 2026
Overall: Not Yet Rated
- Safe: Not Yet Rated
- Effective: Not Yet Rated
- Caring: Not Yet Rated
- Responsive: Not Yet Rated
- Well-led: Not Yet Rated
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
Local care news in Hertfordshire
- CQC register adds a new care home in North Hertfordshire: Monread Lodge (5 November 2026)
More local care news for Hertfordshire
Is this your home care agency?
Claim this profile to unlock full details, set your coverage area, add your team, respond to enquiries, and more.
More home care in Hertfordshire
Other home care agencies nearby, highest CQC-rated first.
- Home Instead Senior Care Baldock CQC: Outstanding
- Home Help Watford Abbots Langley CQC: Good
- HF Trust Herts and Essex Bishops Stortford CQC: Good
- Kindherts Care Bishop's Stortford CQC: Good
- Professional Nursing Services - 25A White Horse Court Bishops Stortford CQC: Good
- Chelmscare Borehamwood CQC: Good