Eureka Care Services

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About Us

We at Eureka Care Services are proud to provide compassionate home care across Hertford and the surrounding areas of Hertfordshire, supporting people to live well and independently within the comfort and familiarity of their own homes.

Based in the SG postcode area of Hertford, our team is well placed to reach individuals and families throughout this welcoming corner of the East of England. Delivering care in someone's own home means that the environment is always one shaped by personal memories, treasured belongings, and the routines that bring genuine comfort. Our role is to fit gently around that life, offering the right level of support so each person can continue to enjoy the place they know best.

Our care covers a broad range of needs, reflecting the diverse community we serve. We support older people who value a helping hand with daily living, and we offer specialist dementia care designed to bring calm, consistency, and reassurance to those navigating memory loss and to the loved ones beside them. We also work with younger adults, including those with learning disabilities or autism, focusing on building trust, encouraging independence, and recognising the individual behind every care plan.

For people living with mental health conditions, we provide steady, understanding support that respects each person's pace and personal goals. Our team is experienced in caring for individuals with physical disabilities, helping with mobility, personal care, and the practical tasks that make everyday life easier. We are also attentive to the needs of those with visual or hearing impairments, adapting our communication and approach so that no one feels overlooked or unheard.

In practice, this means tailored visits, considered routines, and carers who take the time to truly know the people they support. Families can take comfort in knowing that their relative is receiving care from a team that values dignity, kindness, and consistency. Whether the need is companionship and light assistance or more comprehensive daily support, we shape our care around the person rather than expecting the person to fit a fixed model.

We are rated Good by the Care Quality Commission across every area assessed, including how safe, effective, caring, responsive, and well led our care is. For families, this independent assurance offers genuine peace of mind, confirming that the support we provide meets the standards expected of a trusted home care provider. We see this rating not as a finishing point but as a foundation we continue to build upon every day.

Choosing care for someone you love is one of the most important decisions a family can make, and we understand the questions, hopes, and concerns that come with it. If you are exploring home care options in Hertford or the wider Hertfordshire area, we would be delighted to speak with you, listen to your story, and explore how we might help. Please reach out to begin a warm, honest conversation about the care your family deserves.

Common questions about Eureka Care Services

Where is Eureka Care Services located?

Eureka Care Services is a home care agency based in Hertford, Hertfordshire (SG14 1DX), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Eureka Care Services provide?

Eureka Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

Does Eureka Care Services provide dementia care?

Yes. Eureka Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Hertford

This agency provides care within approximately 10 miles of their Hertford office. Radius is approximate — claim to update

Contact Eureka Care Services Limited

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 1 April 2020
  • Report published: 2 April 2020

Overall: Not Yet Rated

  • Safe: Not Yet Rated
  • Effective: Not Yet Rated
  • Caring: Not Yet Rated
  • Responsive: Not Yet Rated
  • Well-led: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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