Care By Us - North London & West
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Learning Disability / Autism
- Mental Health
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
- Eating Disorders
- Alcohol / Drug Misuse
- CQC: Outstanding
- Home Care Agency
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- Coverage Radius: 10 mi
- Last CQC Inspection: 2019
About Us
Care By Us supports people in their own homes across north London and west Hertfordshire, working from our base in Hatfield. We work with older people and people living with dementia, with adults who have a learning disability and with autistic adults, with people who have mental health needs, physical disabilities or a visual or hearing impairment, with younger adults, with people recovering from an eating disorder and with people affected by alcohol or drug misuse. That breadth works because every package is planned individually. We visit first, talk it through with the person and anyone they want present, agree in plain language what help is needed and what they want from it, then review it as things change. Where someone has mental health needs or is in recovery, we agree in advance what a difficult period looks like for them and what they want us to do, so nobody is improvising at the worst moment. Where somebody is working on their relationship with alcohol or drugs, we support the plan they have chosen without lecturing them. Consistent, familiar carers make all of this work, so we match people carefully, introduce carers properly and keep teams small. At our most recent inspection the Care Quality Commission rated us outstanding overall. We were pleased, and we know it has to be earned again in every visit. Please get in touch to talk through support.
Common questions about Care By Us - North London & West
Where is Care By Us - North London & West located?
Care By Us - North London & West is a home care agency based in Hatfield, Hertfordshire (AL9 7HF), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Care By Us - North London & West provide?
Care By Us - North London & West is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Care By Us - North London & West's CQC rating?
Care By Us - North London & West is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 7 November 2019. You can read the full CQC report from the link on this page.
Does Care By Us - North London & West provide dementia care?
Yes. Care By Us - North London & West supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Coverage Area
Within 10 miles of Hatfield
This agency provides care within approximately 10 miles of their Hatfield office. Radius is approximate — claim to update
Contact Care By Us - North London & West Hertfordshire
Phone the agency directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
- Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
- Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
- Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
- Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
- Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
- Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 7 November 2019
- Report published: 7 November 2019
Overall: Outstanding
- Safe: Outstanding
- Effective: Outstanding
- Caring: Outstanding
- Responsive: Outstanding
- Well-led: Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
Local care news in Hertfordshire
- CQC register adds a new care home in North Hertfordshire: Monread Lodge (5 November 2026)
More local care news for Hertfordshire
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