Domiciliary Care Agency

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About Us

We are Hertfordshire Domiciliary Care Agency, based in Borehamwood and providing care at home across Hertfordshire. We support adults in their own houses and flats, including adults with a learning disability and autistic adults.

Our work is built on a simple idea: support should fit around a person's life, not the other way round. Before anything begins we spend time with the person, and with anyone they want present, working out what would genuinely help. For some people that means practical assistance with personal care, medication, meals and household routines. For others it means support to get out to work, college or activities, to manage money and appointments, and to keep in touch with the people who matter to them.

Where someone finds change, noise or unfamiliar faces difficult, we plan around that rather than expecting them to adapt. We keep support plans in a form the person can actually follow and take part in, and we review them when circumstances change rather than when a date comes round. Consistency of staff matters here more than in almost any other setting, so we protect it as far as our rota allows.

Our carers are trained, supervised and expected to raise anything that concerns them straight away.

Our most recent overall rating from the Care Quality Commission is good. We keep asking the people we support, and their families, what could be better. If you are looking for care at home in Hertfordshire, please get in touch.

Common questions about Domiciliary Care Agency

Where is Domiciliary Care Agency located?

Domiciliary Care Agency is a home care agency based in Borehamwood, Hertfordshire (WD6 4BF), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Domiciliary Care Agency provide?

Domiciliary Care Agency is registered to provide care in people’s own homes, with support that includes Learning disability and autism support. The full list of services is shown on this page.

What is Domiciliary Care Agency's CQC rating?

Domiciliary Care Agency is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 25 June 2019. You can read the full CQC report from the link on this page.

Coverage Area

Within 10 miles of Borehamwood

This agency provides care within approximately 10 miles of their Borehamwood office. Radius is approximate — claim to update

Contact Hertfordshire Domiciliary Care Agency

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 25 June 2019
  • Report published: 25 June 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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