RTS Healthcare Services

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About Us

RTS Healthcare provides support at home for people in Bishop's Stortford and across Hertfordshire. The people we visit include older people, many of them living with dementia, as well as younger adults, people with a physical disability, people with sight or hearing loss, people managing mental health conditions or an eating disorder, and people working through difficulties with alcohol or drugs.

With a range that wide we do not pretend one approach suits everybody. We spend proper time at the start understanding how somebody lives, what they want help with and what they would rather keep doing themselves, and we then think carefully about which carer suits which person. The right match makes more difference than anything written in a plan, and once it is working we try to protect it by keeping the same small team visiting.

Visits can cover personal care and medication, cooking, shopping and housework, support to get out into the community, or company for somebody who sees very few people in a week. Some people need one short call a day and others need several, or support overnight.

We are registered with the Care Quality Commission and we are glad to be asked about our training, our staffing and how we handle concerns. You should know who to ring and get a straight answer when you do. If you would like to discuss care at home in this part of Hertfordshire, please get in touch and we will explain the options honestly.

Common questions about RTS Healthcare Services

Where is RTS Healthcare Services located?

RTS Healthcare Services is a home care agency based in Bishop's Stortford, Hertfordshire (CM23 2YP), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does RTS Healthcare Services provide?

RTS Healthcare Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

Does RTS Healthcare Services provide dementia care?

Yes. RTS Healthcare Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Bishop's Stortford

This agency provides care within approximately 10 miles of their Bishop's Stortford office. Radius is approximate — claim to update

Contact RTS Healthcare Services

This agency has not listed a phone number with the CQC. Send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
  • Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

Overall: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Ratings are as published by the CQC and may not reflect the current position of the service.

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