Care By Us
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Learning Disability / Autism
- Mental Health
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
- Eating Disorders
- Alcohol / Drug Misuse
- Home Care Agency
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- Coverage Radius: 10 mi
- Last CQC Inspection: 2025
About Us
We are Care By Us, a home care agency based in Bishops Stortford, Hertfordshire. We support people in their own homes, working with older people and younger adults, people living with dementia, adults with learning disabilities and autistic adults, people managing a mental health condition, people with a physical disability or a sensory impairment, and people affected by eating disorders or by alcohol and drug misuse.
The first thing we do with anyone new is ask rather than offer. What does an ordinary day look like, what part of it has become difficult, and what would you rather go on doing yourself. That last answer is the one people are usually clearest about and it is the most useful, because support built around what somebody wants to keep tends to last while support built on assumptions gets resented.
Where progress is not a straight line, and for several of the people we work with it is not, the most useful thing a carer can be is steady. Turn up as agreed. Do not treat a difficult week as a reason to withdraw.
We work alongside GPs, community teams and clinical staff, and we hold onto continuity of carers wherever the rota allows.
We are registered with the Care Quality Commission and have not yet been given an overall rating.
Common questions about Care By Us
Where is Care By Us located?
Care By Us is a home care agency based in Bishops Stortford, Hertfordshire (CM23 3DH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Care By Us provide?
Care By Us is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
Does Care By Us provide dementia care?
Yes. Care By Us supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Coverage Area
Within 10 miles of Bishops Stortford
This agency provides care within approximately 10 miles of their Bishops Stortford office. Radius is approximate — claim to update
Contact Care By Us Limited
Phone the agency directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
- Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
- Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
- Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
- Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
- Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
- Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 22 July 2025
Overall: Not Yet Rated
- Safe: Not Yet Rated
- Effective: Not Yet Rated
- Caring: Not Yet Rated
- Responsive: Not Yet Rated
- Well-led: Not Yet Rated
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
Local care news in Hertfordshire
- CQC register adds a new care home in North Hertfordshire: Monread Lodge (5 November 2026)
More local care news for Hertfordshire
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- Professional Nursing Services - 25A White Horse Court Bishops Stortford CQC: Good