Shaw Community Services (DCA) - Herefordshire Branch

Logo of Shaw Community Services Limited (DCA) - Herefordshire Branch, a home care agency in Ledbury, Herefordshire, County of, offering older person care, dementia care, mental health care and learning disability and autism support.

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About Us

We at Shaw Community Ledbury Branch are proud to provide compassionate home care across Ledbury and the wider Herefordshire community, supporting people to live well and safely in the place they know best: their own home.

Operating throughout Ledbury and surrounding villages in the beautiful Herefordshire countryside, our team travels to those who need us, delivering personalised support within familiar surroundings. Whether you live in the heart of Ledbury or in one of the quieter rural pockets of the county, we tailor our visits around your daily rhythms, your preferences, and the environment you have made your own. Remaining at home, surrounded by cherished belongings, treasured memories, and a trusted local community, can be one of the most powerful contributors to wellbeing, and we consider it a privilege to help make that possible.

Our team offers a broad range of specialised support designed to meet a wide variety of needs. We assist older people who value a little extra help with everyday tasks, and we provide sensitive dementia care that focuses on routine, reassurance, and dignity. For younger adults, and for those living with a learning disability or autism, we take time to understand individual communication styles, sensory preferences, and personal goals, supporting greater independence in ways that feel natural and empowering. We also support people managing mental health conditions, physical disabilities, and visual or hearing impairment, adapting our approach so that each person feels genuinely heard and respected. For individuals working through challenges relating to alcohol or drug misuse, we offer non judgemental, consistent support that promotes stability and confidence.

In practice, this means our carers are chosen and trained to be adaptable, patient, and attentive. A visit might involve help with personal care, medication prompts, meal preparation, or simply the reassuring company of a familiar face. For families, it means the peace of mind that comes from knowing a trusted professional is checking in on the person they love, communicating openly, and treating every interaction with warmth and care.

We are proud that our provision has been rated Good overall by the Care Quality Commission, with Good ratings across all five key areas: Safe, Effective, Caring, Responsive, and Well led. This independent recognition reflects the values we hold at the heart of our work, from safe and considered support planning to a culture of kindness, responsiveness, and strong leadership. It also reassures families that the care their loved one receives meets the standards set by the national regulator.

If you are exploring home care options in Ledbury or across Herefordshire, we warmly invite you to reach out. Choosing care is a deeply personal decision, and we are here to listen, answer your questions, and help you understand what thoughtful, tailored support at home could look like for your family. Whenever you are ready, our door, and our phone line, is open.

Common questions about Shaw Community Services (DCA) - Herefordshire Branch

Where is Shaw Community Services (DCA) - Herefordshire Branch located?

Shaw Community Services (DCA) - Herefordshire Branch is a home care agency based in Ledbury, Herefordshire, County of (HR8 1BY), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Shaw Community Services (DCA) - Herefordshire Branch provide?

Shaw Community Services (DCA) - Herefordshire Branch is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Shaw Community Services (DCA) - Herefordshire Branch's CQC rating?

Shaw Community Services (DCA) - Herefordshire Branch is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 12 April 2019. You can read the full CQC report from the link on this page.

Does Shaw Community Services (DCA) - Herefordshire Branch provide dementia care?

Yes. Shaw Community Services (DCA) - Herefordshire Branch supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Ledbury

This agency provides care within approximately 10 miles of their Ledbury office. Radius is approximate — claim to update

Contact Shaw Community Services Limited (DCA) - Herefordshire Branch

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 12 April 2019
  • Report published: 12 April 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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