YoD Care Services

Logo of YoD Care Services, a home care agency in London, Hackney, offering older person care, dementia care, mental health care and learning disability and autism support.

YoD Care Services is a home care agency in London, Hackney (E8 1EJ). It holds a CQC rating of Good.

About YoD Care Services

At YoD Care, we provide home care support to people living in Hackney and across London. We work with a wide range of individuals, including older adults, younger adults, and people living with dementia, learning disabilities, autism, mental health conditions, physical disabilities, and visual or hearing impairments. Our aim is straightforward: to help people live well in their own homes, on their own terms. We know that inviting a care worker into your home is a significant decision, and we do not take that trust lightly. From the very first conversation, we take time to understand what matters most to each person, whether that is maintaining a routine, staying connected to their community, or simply having reliable, respectful support day to day. Care plans are built around the individual, not the other way around. Our team is made up of people who genuinely take pride in the work they do. We invest in thorough training and ongoing development so that everyone supporting our clients has the knowledge and confidence to do so safely and with real understanding, particularly when it comes to complex needs such as dementia or autism, where getting things right truly makes a difference to someone's quality of life. We are proud to hold a Good rating from the Care Quality Commission, which reflects the consistent standard of care our team delivers. That said, we never see a good rating as a reason to become complacent. We regularly seek feedback from the people we support and their families, and we use that to keep improving. If you are looking for home care support in Hackney or the surrounding area, we would be very happy to have a conversation about how we can help. We believe the right support, delivered in the right way, can make an enormous difference.

Care provided at YoD Care Services

Read the full inspection report on the CQC website.

Common questions about YoD Care Services

Where is YoD Care Services located?

YoD Care Services is a home care agency based in London, Hackney (E8 1EJ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does YoD Care Services provide?

YoD Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is YoD Care Services's CQC rating?

YoD Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 May 2023. You can read the full CQC report from the link on this page.

Does YoD Care Services provide dementia care?

Yes. YoD Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about YoD Care Services

Can they support someone living with dementia at home?

Yes. Yes. YoD Care Services is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. YoD Care Services covers roughly 10 miles from London.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the London

YoD Care Services has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from YoD Care Services. Actual fees depend on the room, the level of care and how it is funded.

More about the care at YoD Care Services

Dementia Care at YoD Care Services

Dementia makes strangers harder to tolerate, which is why a rota of familiar carers matters more than extra hours on paper. YoD Care Services includes dementia care in its registration alongside support for older people. The practical risk at home is the gap between visits, when meals, medication and safety all depend on memory. Ask how continuity of carers is managed and how many would know somebody well. Ask what staff are told to do when a person is distressed, suspicious or refuses help. Ask also how the agency judges when home care is no longer enough.

Home Care at YoD Care Services

Agencies sell time rather than accommodation, so a package might be two short calls a day or a long session that includes cooking and company. YoD Care Services in London holds a home care registration covering Hackney and the surrounding boroughs. Its own text describes understanding what matters to a person before any support begins. The Care Quality Commission inspected in May 2023 and rated the service good, recent enough to be a useful guide. Hackney Council arranges home care for people who qualify after an assessment, while private rates in London run from £30 to £36 an hour. Ask about minimum visit lengths, how sickness cover works and who is reachable out of hours.

Older Person Care at YoD Care Services

Domestic life gets harder in small increments, and often a half hour visit twice a day is enough to keep somebody in their own flat. YoD Care Services is registered for older person care, which covers washing, dressing, medication prompts and simple company. Everything depends on the rota, so that is where the questions belong. Ask how long each call lasts, how many different carers would come in a month, and whether times are fixed or flexible. Ask what can be arranged for evenings and nights, and what the agency does if nobody answers the door. Rates in London commonly fall between £30 and £36 an hour, so ask how travel time and weekends are charged.

Mental Health at YoD Care Services

A predictable week does more for mental health than almost anything a carer can say. Mental health conditions fall within the registration held by YoD Care Services. Ask what training carers have, how they notice and report a decline, and who is called when somebody becomes unwell. Ask also whether hours can be increased quickly during a difficult period.

Visual and Hearing Impairment at YoD Care Services

Nobody can follow a care plan they cannot hear or read. Visual and hearing impairment are both named in the registration at YoD Care Services. Practical habits carry most of the weight, from announcing arrival to checking that aids are switched on and glasses are clean. Ask how carers are briefed on sensory loss and who arranges optician and audiology appointments.

Younger Adults at YoD Care Services

Support for a working age adult has to fit around employment, study and a social life rather than replace them. Younger adults are included in the registration at YoD Care Services. Punctuality often matters more than the number of hours when somebody has a shift to make. Ask how much notice a rota change needs and whether support can be arranged away from home.

Learning Disability and Autism at YoD Care Services

Shared houses suit some people and defeat others, and support at home avoids forcing that choice. Learning disability and autism are covered by the registration at YoD Care Services. Council commissioning, yearly reviews and sometimes a care and treatment review shape how such support is funded. Ask how carers are matched to someone's communication style and sensory limits.

Physical Disability at YoD Care Services

Space, not goodwill, decides whether personal care at home is safe for everyone involved. Physical disability is named in what YoD Care Services is registered to provide. An occupational therapy assessment through the council can fund rails, a hoist or bathroom alterations. Ask whether carers are trained on the equipment present and how visits needing two people are staffed.

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