The Office

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About Us

We at The Office are proud to provide compassionate home care across Uckfield and the wider East Sussex community, supporting individuals to live safely, comfortably, and independently in the place they know best: their own home.

Based in the heart of Uckfield, our team is well placed to reach those living throughout the town and surrounding villages. Operating from a local base within the TN postcode area means we understand the rhythms of our community, the routines of our neighbours, and the importance of a familiar face arriving at the door. Whether your loved one lives in a quiet residential street, a rural cottage, or a flat in the town centre, our carers travel to them, bringing professional support directly into the comfort of their own surroundings.

Our care covers a broad spectrum of needs, designed to meet people wherever they are in life. We support older people who simply need a helping hand with daily routines, as well as those living with dementia who benefit from gentle, patient, and consistent companionship. For individuals with a physical disability, we offer practical assistance that promotes dignity and independence, whilst those with visual or hearing impairments receive thoughtful support tailored to how they best communicate and navigate their world. We also care for younger adults, recognising that care needs do not always follow a predictable age, and that every person deserves a programme of support shaped around their own goals and lifestyle.

What this means in practice is choice and continuity for the people we look after. Families can feel reassured that the person visiting their relative understands their history, their preferences, and the small details that make a real difference, from how they like their tea to the route they prefer for a gentle walk. For relatives living further afield, knowing that a trusted team is keeping a watchful eye brings genuine peace of mind, and for the individual receiving care, it means staying connected to their home, their neighbours, and the life they have built.

As a newer presence on the CQC register, our profile is currently listed as Not Yet Rated. This simply reflects that a full inspection has not yet taken place, and it gives families the opportunity to speak with us directly, ask questions, and form their own impression of the standards we hold ourselves to. We welcome that conversation and are always happy to be transparent about how we work, who we are, and what families can expect from us.

Choosing home care is a deeply personal decision, and we know it often comes at a difficult or uncertain time. If you are exploring options for yourself or a loved one in Uckfield or the surrounding East Sussex area, we would be delighted to hear from you. Please get in touch to arrange a friendly, no obligation conversation, and let us help you take the next step with confidence and care.

Common questions about The Office

Where is The Office located?

The Office is a home care agency based in Uckfield, East Sussex (TN22 3DT), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does The Office provide?

The Office is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is The Office's CQC rating?

The Office is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 1 September 2026. You can read the full CQC report from the link on this page.

Does The Office provide dementia care?

Yes. The Office supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Uckfield

This agency provides care within approximately 10 miles of their Uckfield office. Radius is approximate — claim to update

Contact The Office

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 1 September 2026
  • Report published: 1 September 2026

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

How The Office compares in Wealden

Measured against the 25 home care agencies registered in Wealden.

CQC rating
Good. 18 of the 25 agencies (72%) are rated Good or Outstanding. Across East Sussex the figure is 70%.
Latest report
1 September 2026. The most recent report in the area. None of the other agencies has published a newer one.
Registered
February 2025. One of the newer agencies in the area. Only 3 of the 25 have registered more recently.
Provider
One service. Just Live In Care Ltd runs this agency only.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Wealden.

The local picture: Wealden

What the numbers say about home care in Wealden, in East Sussex.

What home care costs

Type of careWhat it costs
Hourly care visits, South East£28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few East Sussex agencies publish a rate.)
What East Sussex pays£28.16 an hour (Average hourly rate, October 2026.)
Homecare Association minimum price£34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.)
Live in care, England£1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.)

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

  • People aged 75 and over: 24,700. Rising to 28,800 by 2035, up 17%
  • People aged 85 and over: 6,300. Rising to 9,800 by 2035, up 55%
  • Living with dementia, aged 65 and over (estimate): 3,100. Rising to 4,000 by 2035, up 27%
  • Dementia diagnosis rate: 56%. The NHS ambition is 67%. East Sussex as a whole is 61%.
  • Agencies in the borough, last 12 months: 2 opened, 1 closed. 22 registered today.
  • Choice of agencies: 44 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.7 miles).
  • Compared with the rest of East Sussex: Fewer agencies. Wealden has fewer agencies than average for the size of its older population.

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.

Good to know about The Office

Facts from public registers, and what the agency has told us.

Registered with CQC
19 February 2025, so 1 year.
Run by
Just Live In Care Ltd, which runs this service only.
Service type
Personal care in people's own homes (domiciliary care).
Where it covers
Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
Live in, overnight and 24 hour care
Not yet confirmed. The agency can add these when it claims its profile.

Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.

Contact The Office

Phone the agency directly, or send an enquiry and we will pass it on.

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