Onpoint Homecare

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About Us

Here at Onpoint Homecare, we provide care and support to people in their own homes across St Leonards on Sea and the surrounding areas of East Sussex. We work with older adults, younger adults, and people living with dementia, helping them to maintain their independence and feel comfortable in familiar surroundings.

We know that inviting a care team into your home is a big decision, and we do not take that trust lightly. From the very first conversation, we take the time to understand what matters to each person, not just their care needs but their routines, preferences, and the small everyday things that make a difference to how someone feels. Care plans are built around the individual, and we keep them flexible because people's needs change over time.

Our team is carefully selected and well supported. We look for people who are genuinely attentive and who take pride in doing things properly, whether that is helping someone start their morning with dignity, supporting a family carer who needs a break, or being a consistent and reassuring presence for someone living with dementia.

We are proud to hold a Good rating from the Care Quality Commission, which reflects the feedback we receive from the people we support and their families. We do not see that as a reason to become complacent. We are always looking at how we can improve and listening to what the people in our care have to say.

If you are considering home care for yourself or someone close to you, we would welcome the chance to have a chat. There is no pressure and no obligation. We are simply here to help you understand your options and to make sure that whatever support you receive genuinely fits around your life.

Common questions about Onpoint Homecare

Where is Onpoint Homecare located?

Onpoint Homecare is a home care agency based in St. Leonards-on-sea, East Sussex (TN38 9BA), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Onpoint Homecare provide?

Onpoint Homecare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Younger adults care. The full list of services is shown on this page.

What is Onpoint Homecare's CQC rating?

Onpoint Homecare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 11 June 2022. You can read the full CQC report from the link on this page.

Does Onpoint Homecare provide dementia care?

Yes. Onpoint Homecare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of St. Leonards-on-sea

This agency provides care within approximately 10 miles of their St. Leonards-on-sea office. Radius is approximate — claim to update

Contact Onpoint Homecare Ltd

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 11 June 2022
  • Report published: 11 June 2022

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

How Onpoint Homecare Ltd compares in Hastings

Measured against the 16 home care agencies registered in Hastings.

CQC rating
Good. 11 of the 16 agencies (69%) are rated Good or Outstanding. Across East Sussex the figure is 70%.
Latest report
11 June 2022. 7 of the 16 agencies have published a newer inspection report since.
Registered
October 2020. 7 of the 16 agencies registered more recently.
Provider
One service. Onpoint Homecare Ltd runs this agency only.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Hastings.

The local picture: Hastings

What the numbers say about home care in Hastings, in East Sussex.

What home care costs

Type of careWhat it costs
Hourly care visits, South East£28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few East Sussex agencies publish a rate.)
What East Sussex pays£28.16 an hour (Average hourly rate, October 2026.)
Homecare Association minimum price£34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.)
Live in care, England£1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.)

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

  • People aged 75 and over: 9,700. Rising to 11,300 by 2035, up 17%
  • People aged 85 and over: 2,500. Rising to 3,700 by 2035, up 50%
  • Living with dementia, aged 65 and over (estimate): 1,300. Rising to 1,600 by 2035, up 26%
  • Dementia diagnosis rate: 64%. The NHS ambition is 67%. East Sussex as a whole is 61%.
  • Agencies in the borough, last 12 months: 0 opened, 1 closed. 15 registered today.
  • Choice of agencies: 31 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.

Good to know about Onpoint Homecare Ltd

Facts from public registers, and what the agency has told us.

Registered with CQC
9 October 2020, so 6 years.
Run by
Onpoint Homecare Ltd, which runs this service only.
Service type
Personal care in people's own homes (domiciliary care).
Where it covers
Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
Live in, overnight and 24 hour care
Not yet confirmed. The agency can add these when it claims its profile.

Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.

Contact Onpoint Homecare Ltd

Phone the agency directly, or send an enquiry and we will pass it on.

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