Delore Care

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About Us

We provide care at home in Heathfield and the surrounding parts of East Sussex, supporting older adults, people living with dementia, people with physical disabilities, people living with sight or hearing loss and younger adults.

Working across a rural area means being honest about distance. A round that looks efficient on paper falls apart on a wet morning on country lanes, and it is the person waiting to be helped out of bed who pays for that. So we build schedules that survive an ordinary bad day and we would rather take on less than let somebody down.

Isolation is a real part of what we deal with here. For several of the people we visit we are the only caller that day, so we plan enough time for the conversation rather than treating it as optional.

Where sight or hearing has gone we agree how we will announce ourselves and every carer uses the same approach consistently.

We have not yet been given an overall rating by the Care Quality Commission, and we prefer to state that plainly than leave the gap unexplained. Ask us how we recruit, train and check our carers, and meet them beforehand.

Common questions about Delore Care

Where is Delore Care located?

Delore Care is a home care agency based in Heathfield, East Sussex (TN21 8QR), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Delore Care provide?

Delore Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

Does Delore Care provide dementia care?

Yes. Delore Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Heathfield

This agency provides care within approximately 10 miles of their Heathfield office. Radius is approximate — claim to update

Contact Delore Care Heathfield

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

Overall: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

How Delore Care Heathfield compares in Wealden

Measured against the 25 home care agencies registered in Wealden.

CQC rating
Not yet rated. 18 of the 25 agencies (72%) are rated Good or Outstanding.
Registered
March 2026. One of the newer agencies in the area. Only 1 of the 25 has registered more recently.
Provider
7 services. Fairolive Limited runs 7 adult social care services.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Wealden.

The local picture: Wealden

What the numbers say about home care in Wealden, in East Sussex.

What home care costs

Type of careWhat it costs
Hourly care visits, South East£28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few East Sussex agencies publish a rate.)
What East Sussex pays£28.16 an hour (Average hourly rate, October 2026.)
Homecare Association minimum price£34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.)
Live in care, England£1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.)

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

  • People aged 75 and over: 24,700. Rising to 28,800 by 2035, up 17%
  • People aged 85 and over: 6,300. Rising to 9,800 by 2035, up 55%
  • Living with dementia, aged 65 and over (estimate): 3,100. Rising to 4,000 by 2035, up 27%
  • Dementia diagnosis rate: 56%. The NHS ambition is 67%. East Sussex as a whole is 61%.
  • Agencies in the borough, last 12 months: 2 opened, 1 closed. 22 registered today.
  • Choice of agencies: 44 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.7 miles).
  • Compared with the rest of East Sussex: Fewer agencies. Wealden has fewer agencies than average for the size of its older population.

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.

Good to know about Delore Care Heathfield

Facts from public registers, and what the agency has told us.

Registered with CQC
6 March 2026, less than a year ago.
Run by
Fairolive Limited, which runs 7 adult social care services in England. All 2 that have a rating are rated Good or Outstanding.
Service type
Personal care in people's own homes (domiciliary care).
Where it covers
Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
Live in, overnight and 24 hour care
Not yet confirmed. The agency can add these when it claims its profile.

Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.

Contact Delore Care Heathfield

Phone the agency directly, or send an enquiry and we will pass it on.

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