Grace Care 24/7

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About Us

Grace Care 24/7 is a home care agency in Eastbourne, supporting people in their own homes across the town and the surrounding area.

We visit older people and younger adults, people living with dementia, people with a physical disability or a sensory impairment and people managing a mental health condition. Calls range from a single short visit each morning through to several a day, covering personal care, medication, meals, help to move about the home safely, shopping, appointments and company.

We are registered with the Care Quality Commission and have not yet been given an overall rating. We would rather say so plainly and ask families to judge us on the practical measures: whether we arrive when we said, whether the same care workers keep coming back, and whether somebody who knows the situation answers the phone when something goes wrong.

Our starting point is always how a person already manages. Most people have arranged their own days for decades and have firm views about what they want help with and what they would rather keep doing themselves, even when it takes longer. We fill in the gaps rather than reorganise a life that mostly works.

If you are arranging care at home locally, please get in touch and we will come out and talk it over.

Common questions about Grace Care 24/7

Where is Grace Care 24/7 located?

Grace Care 24/7 is a home care agency based in Eastbourne, East Sussex (BN21 4RY), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Grace Care 24/7 provide?

Grace Care 24/7 is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Grace Care 24/7's CQC rating?

Grace Care 24/7 is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 1 June 2026. You can read the full CQC report from the link on this page.

Does Grace Care 24/7 provide dementia care?

Yes. Grace Care 24/7 supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Eastbourne

This agency provides care within approximately 10 miles of their Eastbourne office. Radius is approximate — claim to update

Contact Grace Care 24/7 Ltd

This agency has not listed a phone number with the CQC. Send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 1 June 2026
  • Report published: 1 June 2026

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

How Grace Care 24/7 Ltd compares in Eastbourne

Measured against the 31 home care agencies registered in Eastbourne.

CQC rating
Requires improvement. 18 of the 31 agencies (58%) are rated Good or Outstanding. Across East Sussex the figure is 70%.
Latest report
1 June 2026. 1 of the 31 agencies has published a newer inspection report since.
Registered
June 2024. One of the newer agencies in the area. Only 6 of the 31 have registered more recently.
Provider
One service. Grace Care 24/7 Ltd runs this agency only.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Eastbourne.

The local picture: Eastbourne

What the numbers say about home care in Eastbourne, in East Sussex.

What home care costs

Type of careWhat it costs
Hourly care visits, South East£28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few East Sussex agencies publish a rate.)
What East Sussex pays£28.16 an hour (Average hourly rate, October 2026.)
Homecare Association minimum price£34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.)
Live in care, England£1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.)

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

  • People aged 75 and over: 14,800. Rising to 17,000 by 2035, up 15%
  • People aged 85 and over: 4,300. Rising to 6,400 by 2035, up 47%
  • Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,400 by 2035, up 25%
  • Dementia diagnosis rate: 72%. The NHS ambition is 67%. East Sussex as a whole is 61%.
  • Agencies in the borough, last 12 months: 1 opened, 0 closed. 28 registered today.
  • Choice of agencies: 52 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.3 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.

Good to know about Grace Care 24/7 Ltd

Facts from public registers, and what the agency has told us.

Registered with CQC
23 June 2024, so 2 years.
Run by
Grace Care 24/7 Ltd, which runs this service only.
Service type
Personal care in people's own homes (domiciliary care).
Where it covers
Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
Live in, overnight and 24 hour care
Not yet confirmed. The agency can add these when it claims its profile.

Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.

Contact Grace Care 24/7 Ltd

This agency has not listed a phone number with the CQC. Send an enquiry and we will pass it on.

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