Community Support Service

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About Us

East Sussex Community Support is a home care agency based in Eastbourne, supporting people in their own homes across East Sussex. We work with older people who want to carry on living independently at home, and with younger adults, including adults who have a learning disability and autistic adults, who need the right support to build and keep a life of their own.

What we do is set by the person rather than by a standard package. It may be a short morning call to help someone wash, dress and start the day safely. It may be support with medication, meals, shopping and household tasks. It may be support to get out to work, to college, to a club or to see family, or help to manage appointments and correspondence. Where someone wants to take on more for themselves, we step back at their pace and stay available.

How we communicate is as important as what we do. We take time to learn how each person likes information given to them, how they tell us when something is wrong and what helps them feel settled when a day is difficult. Plans are agreed with the person, written plainly and reviewed when circumstances change.

Our most recent overall rating from the Care Quality Commission is good. The measure we return to is whether the people we support have more choice and more control because we are involved.

Common questions about Community Support Service

Where is Community Support Service located?

Community Support Service is a home care agency based in Eastbourne, East Sussex (BN23 6PE), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Community Support Service provide?

Community Support Service is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Younger adults care. The full list of services is shown on this page.

What is Community Support Service's CQC rating?

Community Support Service is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 7 December 2022. You can read the full CQC report from the link on this page.

Coverage Area

Within 10 miles of Eastbourne

This agency provides care within approximately 10 miles of their Eastbourne office. Radius is approximate — claim to update

Contact East Sussex Community Support Service

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 7 December 2022
  • Report published: 7 December 2022

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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