Care at Home Services (South East) – Cranbrook

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About Us

We provide care at home to people living in Eastbourne and across East Sussex, working with older people and younger adults, with people living with dementia, with people managing mental health conditions, and with people who have physical disabilities or a visual or hearing impairment.

Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather state that at the outset than have anybody come across it elsewhere. It is not where we intend to be. There is an improvement plan in place, we are working through it, and anyone considering our support should feel free to ask exactly what is being changed, who is responsible for it and what evidence there is that it is making a difference. We will answer plainly rather than in generalities.

The work itself continues meanwhile and it matters to the people who depend on it. Our carers help with personal care, medication, meals, household tasks and getting out of the house. What we are concentrating on are the foundations of reliable home care, which means consistency of carers, accurate records at every visit and proper oversight of what actually happens rather than what the schedule says should happen.

Common questions about Care at Home Services (South East) – Cranbrook

Where is Care at Home Services (South East) – Cranbrook located?

Care at Home Services (South East) – Cranbrook is a home care agency based in Eastbourne, East Sussex (BN23 7FD), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Care at Home Services (South East) – Cranbrook provide?

Care at Home Services (South East) – Cranbrook is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Care at Home Services (South East) – Cranbrook's CQC rating?

Care at Home Services (South East) – Cranbrook is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 21 April 2020. You can read the full CQC report from the link on this page.

Does Care at Home Services (South East) – Cranbrook provide dementia care?

Yes. Care at Home Services (South East) – Cranbrook supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Eastbourne

This agency provides care within approximately 10 miles of their Eastbourne office. Radius is approximate — claim to update

Contact Care at Home Services (South East) Limited – Cranbrook

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 21 April 2020
  • Report published: 21 April 2020

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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