AQS Homecare Sussex
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Learning Disability / Autism
- Mental Health
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
- Eating Disorders
- Alcohol / Drug Misuse
- CQC: Good
- Home Care Agency
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- Coverage Radius: 10 mi
- Last CQC Inspection: 2019
About Us
AQS Homecare Sussex provides care and support in people's own homes across Eastbourne and the wider East Sussex area. We work with older people and with younger adults, and our packages range from one short daily call to substantial support built around complex needs.
The range of people we support is broad. It includes people living with dementia, adults with learning disabilities and autistic adults, people managing mental health conditions including eating disorders, people with physical disabilities, people with sight or hearing loss, and people whose lives have been affected by alcohol or drug misuse. Working across that range depends on assessing each person carefully and not assuming that a diagnosis tells us what somebody wants from us.
Visits cover personal care, medication, meals, shopping, household tasks and company. Where someone is working towards greater independence, the plan is built for that rather than quietly taking over.
Continuity of carer is scheduled for rather than hoped for. Our carers are trained for the needs of the people they visit and supervised properly once they are in post, and we keep families informed when something changes while leaving decisions with the person themselves.
The Care Quality Commission rated us good at our most recent inspection.
Please contact us if you would like to discuss care at home.
Common questions about AQS Homecare Sussex
Where is AQS Homecare Sussex located?
AQS Homecare Sussex is a home care agency based in Eastbourne, East Sussex (BN21 3HP), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does AQS Homecare Sussex provide?
AQS Homecare Sussex is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is AQS Homecare Sussex's CQC rating?
AQS Homecare Sussex is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 December 2019. You can read the full CQC report from the link on this page.
Does AQS Homecare Sussex provide dementia care?
Yes. AQS Homecare Sussex supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Coverage Area
Within 10 miles of Eastbourne
This agency provides care within approximately 10 miles of their Eastbourne office. Radius is approximate — claim to update
Contact AQS Homecare Sussex
Phone the agency directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
- Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
- Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
- Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
- Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
- Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
- Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 17 December 2019
- Report published: 17 December 2019
Overall: Good
- Safe: Good
- Effective: Good
- Caring: Good
- Responsive: Good
- Well-led: Good
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of AQS Homecare Sussex. Report published 17 December 2019.
- 30 October 2019
Safe
Inspectors found that risks to people were assessed and reduced. Where people needed help with medicines, there were systems to provide this safely. Care visits were completed as planned, and care workers were recruited safely.
Effective
Inspectors found that people were supported to have choice and control of their lives, in the least restrictive way possible. Support with dietary needs and with staying in good health was provided where needed. The service worked well with other professionals involved in people's care.
Caring
Inspectors found that people's rights to independence, privacy and dignity were promoted and respected. People's choices about the service were valued and used to plan their care. People and relatives said care workers and other staff were respectful.
Responsive
Inspectors found that the service was tailored to meet people's needs and took a flexible approach to their changing needs and preferences. Healthcare professionals praised how responsive the service was. Staff recognised the importance of tackling social isolation, and supported some people to care for their pets.
Well-led
Inspectors found that systems to monitor and assess the service helped the registered manager to see where improvements were needed. These improvements were addressed quickly. People were asked for their views, and the results showed a high level of satisfaction.
What people told the inspectors
People and relatives told inspectors that care workers and other staff were respectful. Surveys of people's views showed a high level of satisfaction with the service.
Since the last inspection
Rated Good in December 2019, the same overall rating as before (Good).
Safe is still Good; Effective is still Good; Caring is still Good; Responsive is still Good; Well-led is still Good.
- 17 December 2019: Routine inspection, rated Good. This inspection gave the current rating.
- 31 March 2017: Routine inspection, rated Good
- 14 March 2014: Routine inspection
- 23 February 2013: Routine inspection
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How AQS Homecare Sussex compares in Eastbourne
Measured against the 31 home care agencies registered in Eastbourne.
- CQC rating
- Good. 18 of the 31 agencies (58%) are rated Good or Outstanding. Across East Sussex the figure is 70%.
- Latest report
- 17 December 2019. 13 of the 31 agencies have published a newer inspection report since.
- Registered
- January 2011. One of the longer established agencies. 30 of the 31 registered more recently.
- Provider
- 5 services. Morepower Limited runs 5 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Eastbourne.
The local picture: Eastbourne
What the numbers say about home care in Eastbourne, in East Sussex.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few East Sussex agencies publish a rate.) |
| What East Sussex pays | £28.16 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 14,800. Rising to 17,000 by 2035, up 15%
- People aged 85 and over: 4,300. Rising to 6,400 by 2035, up 47%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,400 by 2035, up 25%
- Dementia diagnosis rate: 72%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Agencies in the borough, last 12 months: 1 opened, 0 closed. 28 registered today.
- Choice of agencies: 52 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.3 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about AQS Homecare Sussex
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 14 January 2011, so 15 years.
- Run by
- Morepower Limited, which runs 5 adult social care services in England. All 5 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Contact AQS Homecare Sussex
Phone the agency directly, or send an enquiry and we will pass it on.
Is this your home care agency?
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More home care in East Sussex
Other home care agencies nearby, highest CQC-rated first.
- Dinarie Battle CQC: Good
- Spring Care PAs Battle CQC: Good
- Care at Home Services (South East) – Bexhill, Hastings and Rother Bexhill On Sea CQC: Good
- Care To You Healthcare Bexhill-on-sea CQC: Good
- Curant Care Bexhill-on-sea CQC: Good
- Hand To Hand Care Bexhill-on-sea CQC: Good