True Quality Services - West London

True Quality Services - West London is a home care agency in Southall, Ealing (UB1 3EJ). It holds a CQC rating of Good.

About True Quality Services - West London

We provide care and support to people in their own homes across west London, working from Southall and covering Ealing and the surrounding boroughs. The people we support include older people, younger adults, people living with dementia, people with learning disabilities, autistic people, people managing mental health conditions, people with physical disabilities and people with sight or hearing loss. This part of London is home to many communities and many languages, and that shapes how we work. We try to match support workers to households in a way that takes account of language, food, faith and custom as well as care needs, because being helped by somebody who understands how your home runs is not a detail. Support begins with a visit and a proper conversation about what has become difficult and what somebody wants to keep doing for themselves. The plan follows from that, agreed with the person and with family or an advocate if they want them there, and reviewed as circumstances change. What we do covers personal care, medication, meals, housework and laundry, shopping, getting out to appointments, work, college or something sociable, and company. We keep teams small so people are not meeting somebody new at the door. Our most recent overall rating from the Care Quality Commission is good. If you would like to talk about support for yourself or a relative, please call us and we will arrange to visit.

Care provided at True Quality Services - West London

Read the full inspection report on the CQC website.

Common questions about True Quality Services - West London

Where is True Quality Services - West London located?

True Quality Services - West London is a home care agency based in Southall, Ealing (UB1 3EJ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does True Quality Services - West London provide?

True Quality Services - West London is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is True Quality Services - West London's CQC rating?

True Quality Services - West London is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 1 July 2021. You can read the full CQC report from the link on this page.

Does True Quality Services - West London provide dementia care?

Yes. True Quality Services - West London supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about True Quality Services - West London

Can they support someone living with dementia at home?

Yes. Yes. True Quality Services - West London is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. True Quality Services - West London covers roughly 10 miles from Southall.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the London

True Quality Services - West London has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from True Quality Services - West London. Actual fees depend on the room, the level of care and how it is funded.

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